Office Manager

Job Description

This is an opportunity to join an engaged, collaborative, mission-driven staff. This position collaborates with and reports to the Director of Operations. The ideal candidate appreciates how little things add up to big impact and works to create environments that support this philosophy. A flexible customer service mindset drives them to “Make Things Work,” a key strategic priority for us and a fundamental element of effective workplaces.

In order to be considered for this role we would like to request that you create a candidate profile (https://platform.fytster.com/login-applicant). By creating this profile you will be joining a community of mission-driven people like you.

Responsibilities:

• Develop and maintain a productive and beautiful work environment in our physical office space
• Receive incoming calls, guests, queries, as well as mail and packages
• Improve and maintain relationships with regular vendors and the office building
• Provide technical support for office equipment (printers, kitchen appliances, phones)
• Maintain well-stocked and organized inventory of office supplies
• Execute catering and space coordination requests for in-person events where requested
• Manage invitations, tech support, and settings for virtual events where requested
• Take initiative to monitor and address office tidiness in the immediate and future terms
• Keep our records up to date and loops closed
• Support scheduling, travel, and expenses for the CEO in collaboration with the Chief of Staff
• Reconcile Operations expenses and maintain impeccable records for self and others
• Manage job postings for open positions
• Maintain up to-date contact lists and Google Groups
• Utilize project management systems (Asana) to track and communicate progress on tasks and projects daily
• Connect to the mission of the organization
• Attend and support Team and Staff meetings on a range of topics
• Contribute to an up-to-date internal hub of FAQs, self-guided resources, and intranet items
• Communicate frequently with colleagues on all levels to share progress and plans
• Manage or contribute to short and long-term Operations initiatives

This work is broad-ranging, requiring someone who can jump into a variety of different roles. As a growing organization, we can predict that the specific needs and job description will shift over time and other duties may be assigned by the Director of Operations. A proactive and flexible mindset will be essential for success, and there are opportunities to work across teams and dig into day-to-day aspects across the organization.

You are a great candidate for this position if...

• You have a strong respect for the power of physical space in creating culture and helping a team accomplish its mission
• You are committed to high quality execution and getting things done well and done right; you know the details matter and you pay attention to them with care and consistency, asking questions where needed
• You are willing to serve as an ambassador for the organization, welcoming guests and newcomers with a sense of pride and excellence
• You are willing to “roll up your sleeves” and implement solutions, including the messy ones
• You have high levels of discretion and strong judgment
• You are hungry to learn and grow, and to give and get feedback as part of an ever-evolving organization
• You possess maturity, humility, and a sense of humor
• You love making your colleagues’ work easier

Additional qualifications include:

• ability to work in-person 9am-5pm Monday through Friday
• physical ability to move packages or equipment around the office (up to 20 lbs)
• experience with Google Workspace required (Docs, Sheets, Slides)
• experience with Zoom, Slack, and Asana preferred

In order to be considered for this role we would like to request that you create a candidate profile (https://platform.fytster.com/login-applicant). By creating this profile you will be joining a community of mission-driven people like you.

Job Type: Full-time

Pay: $64,000.00 - $86,000.00 per year

Benefits:

• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Work Location: Multiple Locations