HR Generalist

Overview: For over 25 years, G&A Partners has been helping entrepreneurs grow their businesses, take better care of their employees, and enjoy a higher quality of life by providing proven HR solutions and technology. A growing, Houston-based professional services firm, G&A Partners is currently seeking an HR Generalist to join its team at the corporate office located in Houston, TX, Dallas, TX, Austin, TX or in South Jordan, UT.

The HR Generalist works a variety of assignments on the HR Support team of AccessHR, G&A’s HR client service center. Offers legendary customer service by providing Human Resource solutions to clients via telephone, email, fax, mail, live chat, or face-to-face and resolving their needs accurately and timely. The ideal candidate will be motivated by team success, possess strong communication, customer service, and human resource skills, and the ability to work in a high-volume and fast-paced environment while maintaining accuracy and production requirements. The Human Resources Generalist will also work closely with the G&A Client Success Team and HR Services Team to provide superior HR-related customer service support to G&A's clients and its employees. In this key role, the individual must also develop and maintain effective relationships and provide leadership with internal and external clients.

Responsibilities:

• Supports clients and worksite employees with a wide range of HR requests, which may include employee handbooks, job descriptions, background checks, drug screens, salary surveys, job title creation, exit interviews, compliance training, EEO-1, VETs, support with onboarding and offboarding, and FMLA/state leave of absence administration.
• Performs duties in support of payroll administration, benefits administration, HR technologies, workers compensation, unemployment, and other areas as required by the support needs generated by client growth.
• Supports internal clients, assisting with the delivery of other HR services and/or external assigned clients directly.
• Maintains knowledge of, and performs all duties in compliance with federal, state, and local employment laws and regulations, industry recommended best practices, and G&A policies.
• Responds timely to external and internal client requests, provides frequent communication on the status of work projects, and closes the loop when the request has been completed.
• Documents work in G&A’s customer relationship management system.
• Works directly with external and internal clients over the phone, email, chat, and face to face video conferencing interactions.

Other Duties:

• Maintains working knowledge of and assists with utilization and maintenance of human resource information systems (HRIS) and G&A technologies, to include but not limited to time and attendance, labor management, payroll, and new hire onboarding systems.
• Works collaboratively with cross-functional teams to solve HR problems and completes client requests.
• Compiles and prepares reports and documents pertaining to human resources activities.
• Assumes additional responsibilities and performs special projects as needed or directed to support the organization.
• Accurately and timely processes all aspects of multi-state payroll for assigned clients as well as assisting with pay inquiries.
• Submits and reconciles payroll; reviews pay, overtime, benefit deductions, taxes, bonuses, and other payroll functions.
• Compiles and prepares client and internal reporting and invoicing as needed.
• Assists with general administrative functions within the Human Resources department, such as data entry, mailings, and filing.
• Performs other duties as assigned.

Education and Experience:

• Bachelor’s Degree in Human Resources, Business Administration or related field is preferred

Requirements and Skills

• Minimum of 3-5 years of HR experience or equivalent education required.
• Knowledge of HR federal laws and regulations.
• Desire to continually enhance and expand HR knowledge.
• Ability to easily switch between a wide variety of tasks and balance competing priorities in a fast-paced environment with frequent interruptions.
• Ability to communicate clearly, professionally and in a friendly manner verbally and in writing.
• Ability to quickly learn several complex web-based systems.
• Desire to work as a team with a result driven approach.
• Outstanding customer service skills.
• Strong detail-oriented and resourceful mindset.

Computer skills:

• Proficiency in Microsoft Office, especially Excel, is required.
• Knowledge of Client Relationship Management (CRM) systems preferred.
• Knowledge of Prism or related HRIS preferred.

Certificates & Licenses

• PHR certification or SHRM-CP certification preferred.

Job Type: Full-time

Pay: From $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Application Question(s):

• Do you have a minimum of 2 years experience creating policies and procedures or employee handbooks?
• What is your salary expectation for this position?

Education:

• High school or equivalent (Required)

Experience:

• HR: 3 years (Required)

Work Location: Hybrid remote in Plano, TX 75093

Salary : $60,000 - $0