Account Executive

Job Description:



Introduction

At GAF, we cover more than buildings. We cover each other. No matter what role, tenure, or track, under this roof you are empowered to be there for your teammates, your customers, and especially your community. Under this roof, we don’t back down from hard work– we support one another in pursuit of something bigger. We define the future while leading the present. And under this roof, we own our opportunities. Becoming the market leader only happens when everyone feels they have the opportunity, and the support, to thrive. We are GAF. And under this roof, we protect what matters most.



Team Overview

As part of the Residential Customer Success team, this position will achieve and exceed sales goals as assigned. This inside sales position is based in our corporate office in Parsippany, NJ on a hybrid 3:2 in office schedule.



Summary

GAF is seeking a high energy sales professional with a track record of building successful relationships and closing new business. As an Account Executive, you will be responsible for achieving and exceeding sales goals which result from inbound lead generation and an existing customer database. You will act as a liaison between GAF and our clients, educating and skillfully guiding Residential customers through the buying experience while ensuring the highest level of quality, customer care, and integrity. We're here to help our customers build genuine relationships with their customers — the kinds of relationships that create powerful, active communities around our best-in-class brand.



Essential Duties

• Achieve monthly, quarterly and annual retention and new business development sales goals.
• Daily planning to maximize sales activities including phone, email, and social media.
• Provide timely and accurate response and follow-up with all customer inquiries.
• Develop and execute account plans - regularly review progress towards goals with customers.
• Collaborate on lead generation and sales with Sales and Marketing, as needed.
• Prepare and deliver sales presentations as appropriate.
• Effectively utilize a CRM system (Salesforce) to track and customer related activity, lead dashboards and reports, call lists and more.
• Serve as a product expert by providing up-to-date product information.
• Travel as needed 5-10%.
  
  
  

Under This Roof, We Require

• Bachelor's degree or the equivalent combination of education and experience (Sales experience in the building material industry is preferred).
• 2 years of Account Management experience is preferred.
  
  
  

Under This Roof, We Also Value

• Strong computer skills including Google Business Suite, SalesForce and applicable business systems.
• Bilingual: Spanish speaking, preferred
• Proven success in meeting and exceeding sales goals.
• Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience.
• Team player, with a desire to work in a competitive but nurturing environment.
• Self-motivated and driven individual - not satisfied with the status quo.
• Proactive, never fail attitude/ ability to work and motivate yourself independently while also working collaboratively.
• Positive and energetic phone skills, excellent listening skills and strong writing skills.
• Experience with lead qualification and objection handling.
• Time and sales pipeline management.
  
  
  

How We Protect What Matters Most

• We offer a wide range of health insurance options that include medical, dental, and vision for you and your family.
• Our Family-Building benefits support the many different journeys to fertility and parenthood.
• Our robust 401K plan includes an employer match contribution with your pre-tax and/or Roth contributions.
• Other exciting programs and perks are available to help employees achieve work-life balance, including (but not limited to) a wellness program, free financial coaching, a referral program, and product rebates when purchased for an employee’s primary residence.
• Professional growth and development are very important to us! We offer internal training programs and courses, as well as a generous tuition reimbursement program.
• We put diversity and inclusion into action with our Employee Resource Groups, which unite employees based on common perspectives, identities, demographic factors, or out of a desire to be an ally.
  
  
  

GAF complies with federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR Services at 833-HR-XPERT.

We believe our employees are our greatest resource. We offer competitive salary, benefits, 401k, and vacation packages for all full time permanent positions. We are proud to be an equal opportunity workplace and GAF, Standard Logistics, SGI, and Siplast are proud to be affirmative action employers. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know. If applying for positions in the U.S., must be eligible to work in the U.S. without need for employer sponsored visa (work permit).