What are the responsibilities and job description for the Quality Reporting Analyst position at Gainwell Technologies LLC?
Summary
Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work-life balance, flexibility, learning, and career development. You’ll have the opportunity to add to your professional credentials and certifications while enjoying a great company culture above all. We are looking for a talented Quality Reporting Analyst who will have the overall responsibility of analyzing data, creating reports, and providing insights that will help improve the quality of our products and services.
Your role in our mission
Essential Job Functions
- Analyze large datasets to identify trends and patterns in product and service quality
- Create and maintain reports that track key performance indicators (KPIs) and metrics related to quality
- Develop and implement quality control procedures and processes
- Collaborate with cross-functional teams to identify areas for improvement and develop solutions to address them
- Use statistical analysis tools to identify root causes of quality issues and develop solutions accordingly
- Communicate findings and recommendations to stakeholders in a clear and concise manner
- Monitor the effectiveness of quality control processes and make adjustments as needed
- Ensure that all reports and analysis adhere to industry standards and regulations
- Participates in special projects, external audits and process improvements in support of quality assurance initiatives
What we're looking for
Basic Qualifications
- BA/BS degree (any discipline) or equivalent combination of education and experience
- 3 years of quality assurance, engineering or management information systems experience
- 3 years of Data Analysis (Excel, Tableau)
- 3 years of Project Management methodologies
- Strong familiarity with Root Cause Analysis
- MUST be a resident of California
What you should expect in this role
Work Environment
- Hybrid Remote, with occasional office visits
- Travel may be required up 10%
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