Provider Relations Field Consultant

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.

Summary

As a Provider Relations Field Consultantat Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions. Here are the details on this position.

Your role in our mission

• Acts as a liaison between the Medicaid Agency and the provider community.
• Prepares and conduct provider educational training/workshops for all provider types.
• Provides training to the provider community and acts as liaison with our internal departments and the customer to implement programs that are necessary for the Medicaid program.
• Performs outreach to providers and the provider community; Works with the customer and the provider community to grow participation in the program.
• Applies knowledge of established policies and procedures to resolve provider issues and to work with the customer to ensure compliance.
  
  

What we're looking for

• One to three years’ experience with Indiana Medicaid.
• Strong analytical skills and customer relations skills. Organizational and time management skills. Communication, presentation, and facilitation skills.
• Medical background claims experience and/or experience with Indiana Medicaid highly desirable.
• Ability to analyze reports and identify trends which could identify billing problems.
• Willingness to travel.
  
  

What you should expect in this role

• Participates productively as a member of a team.
• Accepts instruction and direction from leadership. Ability to manage tasks and assignments without detailed direction.
• Identifies, prioritizes, and resolves some issues independently, and escalates more complex questions or issues appropriately.
• Complies with contract requirements, business unit rules, and related legal regulations.
• HYBRID
  
  

The pay range for this position is $54,300 - $77,500 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits , and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.