Desk Appraiser

Pronto Insurance is one of the fastest growing general agencies in South Texas. Our first agency was founded in 1997 and the managing general agency operations commenced in 2005. Pronto has emerged in the insurance market through its captive agencies, independent agents, and franchise locations. Today Pronto has over 200 captive locations in Texas and recent expansion into California and Florida market. Our vision is to become the industry leader by making Pronto Insurance products a reality for all.

Pronto Insurance is one of the fastest growing general agencies in South Texas. Our first agency was founded in 1997 and the managing general agency operations commenced in 2005. Pronto has emerged in the insurance market through its captive agencies, independent agents, and franchise locations. Today Pronto has over 180 captive locations in Texas and recent expansion into California and Florida markets. Our vision is to become the industry leader by making Pronto Insurance products a reality for all. With this tremendous growth there is an opportunity for an experienced professional to help ensure Pronto’s continued success.

APD Desk Appraiser

Job Details:

• Job Location: Brownsville, Texas
• Hours of Operation: Monday – Friday (schedule may vary)

Job Responsibilities:

• Estimate parts and labor to repair damage, using standard automotive labor and parts cost manuals and knowledge of automotive repair.
• Identifying Objects, Actions, and Events - Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
• Examine damaged vehicles via photos to determine extent of structural, body, mechanical, electrical, or interior damage.
• Evaluate the practicality of repair as opposed to payment of market value of the vehicle before the accident.
• Negotiate agreed repairs with repair facilities.
• Issue payments to customers and repair facilities.
• Determine salvage value on total-loss vehicle.
• Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.
• Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, by telephone, in written form, e-mail, or in person.

Education & Experience

• Bilingual (English / Spanish) required
• Must be computer literate
• Prior CCC Knowledge Preferred
• Excellent communication skills
• Negotiation Skills
• Problem solving & decision making skills
• Planning & Organizational skills
• Customer Service skills
• Texas License must be obtained

Click Here to review our U.S. Eligibility Requirements

We offer competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function), training programs, matching gift program, and more.

We believe that all persons are entitled to equal employment opportunity and do not discriminate against nor favor any applicant because of race, sex, color, disability, national origin, religion, creed, age, marital status, citizenship, veteran status, gender, gender identity / expression, actual or perceived sexual orientation, or any other protected characteristic.  Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination.  In addition, we will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Salary : $35,700 - $45,200