What are the responsibilities and job description for the Retail staff position at GameStop?
Description :
PLEASE NOTE : Your application will be considered for all positions within this store. Some positions may not be available in all locations.
Our passion around delighting our customers is our singular mission. We are simply obsessed with it. It's what separates us from our competition and the reason so many people visit GameStop stores every day.
Assistant Store Manager - Will support the Store Manager in all facets of store operations including ensuring that the store staff provides friendly, open and enthusiastic customer service, in person and on the phone.
This includes answering questions and assisting with product selection, purchases, and returns. Ensure that the store is clean, well-organized, and properly merchandised at all times, and that all policies, procedures, and controls are followed.
Supervise up to 5 or more Game Advisors by planning, organizing, and delegating work.
Senior Game Advisor (Shift Leader) - Will assist the store management team in supervising all store activities as well as providing friendly and enthusiastic service to customers, in person and on the phone, including answering questions and assisting with product selection, purchase, or return.
Assist with store merchandising, inventory control, loss prevention, restocking, store cleaning and maintenance . Along with the Store and Assistant Managers, will be responsible for opening and closing the store.
Game Advisor (Sales Associate) - Will ensure customers are greeted on the sales floor, questions are asked to determine their need, recommendations are made to provide the right solutions, and GameStop services, such as our incredible Power Up Rewards program, are explained.
Game Advisors also assist with store operations, to include, ensuring products are stocked and easy to purchase, processing customer transactions, and helping to provide a clean and organized shopping environment.
Job Requirements
Qualified Assistant Store Manager candidates will possess the following :
- High School diploma or GED required, some college preferred
- Must be at least 18 years old*
- 2 years in retail sales, customer service, and / or management experience preferred
- Fun and enthusiastic personality...desire to interact with customers and provide an incredible customer experience
- Video game knowledge preferred
Qualified Senior Game Advisor (Shift Leader) candidates will possess the following :
- High School diploma or GED
- Must be at least 18 years old*
- Retail sales and / or management experience preferred
- Video game knowledge preferred
Qualified Game Advisor (Sales Associate) candidates will possess the following :
- High School diploma or GED
- Must be at least 18 years old*
- Fun and enthusiastic personality...desire to interact with customers and provide an incredible customer experience
- Video game knowledge preferred
- Unless prohibited by applicable law
Gamestop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions / needs, which includes expanding this job's responsibilities and assigning additional duties consistent with the position's purpose.
GameStop will provide reasonable accommodations to qualified individuals with disabilities unless doing so would cause an undue hardship.
Last updated : 2024-02-27
