What are the responsibilities and job description for the Project Manager, Technology Operations (REMOTE) position at Gap Inc.?
About the Role
The Project Manager of Technology Operations supports the Store Strategy & Operations team to create effective communication, tools and resources that drive increased field execution and improved product sell through in stores. The role will manage all aspects of IT/Technology including new releases, maintenance and escalations for Gap Inc., North America stores. This role will interact with cross brand, cross functional and cross channel business partners. This role partners with the Manager of Technology Operations to influence key business partners across all functions and channels and represents the voice of the field in all interactions.
This role is based out of the 2 Folsom office. Currently, job duties are being performed remotely. However, the Company may in the future require you/this role to be in the office on a full-time or part-time basis. Pursuant to Gap Inc.’s policy, all employees who wish to enter Gap Inc.’s San Francisco Bay Area, New York, and Albuquerque office buildings will need to be vaccinated, unless an exemption from the vaccine requirement is approved due to an accommodation for a disability or for a sincerely held religious belief.
What You'll Do
What You'll Do:
- Manage in store execution of all IT/Technology programs and initiatives through effective communication and strong partnerships with cross-brand and cross-functional teams
- Recommend change management strategies to effectively implement initiatives
- Oversee and execute all store communication associated with daily IT/Technology rollouts amongst others
- Collaborate with field and HQ teams to determine opportunities for process improvement
- Analyze and propose solutions within brand store environment
- Analyze competitors to enable best in class processes
Who You Are
- Ability to effectively brainstorm and implement new ideas and solutions
- Ability to identify opportunities within the store environment and offers solutions to improve the overall customer and employee experience
- Ability to manage complex projects, timelines and deliverables with a high degree of attention to detail
- Ability to set specific and measurable performance objectives and strives to meet and/or exceed the performance standard
- Ability to be self-sufficient, using resources and team members to identify and implement sustainable solutions
- Comfort with ambiguity and a dynamic business landscape Demonstrated ability to manage multiple tasks and projects, to prioritize, and adapt to a changing environment
- Strong relationship building skills and experience working closely with leadership and cross functional partners to influence strategic agendas and operationalize key s initiatives
- Strong critical thinking and business curiosity, including strong analytical and creative Problem-solving skills, strong ability to work with complex and detailed data to drive insights and decisions