What are the responsibilities and job description for the Senior Process Analyst – Finance position at Gap Inc.?
About the Role
As part of reshaping the future of Finance, Gap Inc. is embarking on a digital and process transformation within the Finance organization. The Process analyst will contribute to the successful execution of continuous process improvement initiatives. The Process Analyst will play a crucial role in identifying, analyzing, and optimizing existing processes to enhance efficiency, productivity, and quality within the organization. He/She will collaborate with cross-functional teams to understand current processes, identify areas for improvement, develop streamlined processes, and implement best practices. By performing detailed process analysis and recommending process enhancements, the Process Analyst will support the overall transformation efforts and facilitate the achievement of strategic objectives.
The successful individual has a transformation delivery background, with a focus on end-to-end process design. The candidate is a strong change driver and can navigate a complex organization.
You will be a key member of the Finance Transformation team and report directly to the Director – Continuous improvement.
What You'll Do
1. Process Analysis and Optimization: The Process Analyst is responsible for conducting in-depth analysis of existing business processes, identifying inefficiencies, and recommending improvements. This includes analyzing process data, identifying bottlenecks, and suggesting solutions to enhance efficiency, productivity, and quality.
2. Process Documentation and Mapping: The Process Analyst is accountable for documenting current-state and future-state processes using process mapping techniques. They create visual representations, such as flowcharts or BPMN diagrams, to effectively communicate process steps, dependencies, and interactions. Accurate and detailed process documentation facilitates a shared understanding and supports process improvement initiatives.
3. Cross-functional Collaboration: The Process Analyst collaborates with cross-functional teams, stakeholders, and subject matter experts to gather insights, understand process pain points, and identify improvement opportunities. They facilitate workshops and meetings to encourage collaboration, seek input from various perspectives, and build consensus for process changes. Effective communication and relationship-building skills are crucial in this accountability.
4. Process Improvement Implementation: Once process enhancements are identified, the Process Analyst is responsible for supporting the implementation of recommended changes. This involves working closely with stakeholders to develop action plans, providing guidance and support during the change management process, and monitoring the outcomes to ensure successful implementation. The Process Analyst plays a key role in driving process improvement initiatives and tracking their impact on key performance indicators.
Who You Are
- Excellent verbal and written and communication skills
- Strategic thinking, strong analytical and problem-solving skills
- Subject matter expert of Process reengineering tools & Continuous process improvement frameworks
- Experience in data driven process mapping, creating Data flow diagrams & reports/Dashboard.
- Strong execution ability and a sense of urgency
- Collaborative and resilient
- Abreast of technology market trends and applicability to business problems.
Who You Are:
- Bachelor's degree in Finance or a related field
- Minimum of 5 years of experience in process mapping, process design, and process re-engineering
- A strong Finance operations acumen, with the ability to bridge the gap between business needs, process enhancements and technology solutions.
- Proficient with Six Sigma and Lean methodologies
- Experience in defining and developing business processes, policies, roles and responsibilities, and performance metrics.
- Experience with Organizational change management methodologies will be a plus
- Knowledge of RPA tools (UiPath, Automation Anywhere, or Blue Prism, Microsoft power platform), including data and reporting tools
- Proactive individual with exceptional time management skills & communication skills
- Analytical thinking skills / the ability to frame and measure tradeoffs
- A desire and ability to think beyond the status quo and imagine the art of the possible
- Challenger mindset and the ability to lead by influence and challenge the status quo
- Work independently, interact with the stakeholders as across the Gap Finance transformation team.
- Deep understanding/expertise of processes and tools organizations use to perform standard business functions
- Planning and implementing stakeholder approved process improvements, including future state design, change management, and transition planning
- Must possess the ability to handle multiple projects and/or tasks simultaneously.
Salary : $69,900 - $100,300