What are the responsibilities and job description for the Telephone Operator (Temporary Position) position at Gastro Health?
Do you love to care for patients in a warm and welcoming environment?
Gastro Health is currently looking for an enthusiastic full-time Telephone Operator to join our team!
Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours – and we enjoy 7 paid holidays per year plus paid time off.
Our Front Desk Clerks interact with patients daily, and they provide valuable customer service to our patients by scheduling, rescheduling, confirming, and canceling appointments. Our Gastro Health family can go home at the end of the day knowing they made a positive difference in our patients’ lives.
Here are some of the duties you will be responsible for:
- Provide telephonic support for our patients: routing calls, taking messages and setting appointments.
- Coordinate all aspects of hospital consult calls.
- Manage patient requests (confirmations, follow-ups, appointment setting, etc.) and maintain maximum scheduling efficiency.
Minimum Requirements
- High school diploma or GED equivalent
- 1 years experience with multi-line telephone system preferred
- Medical terminology knowledge required
- Bilingual (English/Spanish) required
Gastro Health is the largest gastroenterology multi-specialty group in the country. We are over 300 physicians strong with over 100 locations throughout the nation, including Florida, Alabama, Ohio, Maryland, Washington, Virginia, and Massachusetts. We employ the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. Gastro Health is always looking for talented individuals who share our mission to provide outstanding medical care and an exceptional healthcare experience.
We offer a comprehensive benefits package to our eligible employees, which includes: Cigna healthcare, dental, vision, life insurance, 401k, profit-sharing, short & long-term disability, HSA, FSA, and PTO plus 7 paid holidays.
Plus:
- This position offers a great work/life balance! No weekends or evenings -- Monday thru Friday
- We are growing rapidly and support internal advancement
- We offer competitive compensation
Benefits:
- 401(k) retirement plans
- Profit-Sharing
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- Disability insurance
- Pet insurance
COVID-19 considerations:
Temperature checks at check-in, mask worn while on-premise, and hand sanitizing stations throughout the building.
Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
We thank you for your interest in joining our growing Gastro Health team!
