What are the responsibilities and job description for the Customer Service Representative position at Gateway Tire of Birmingham?
Job Title: Customer Service Representative
Company Overview:
Join a legacy! Our family-owned and operated business has been serving customers since 1929, right from the heart of Batesville, Mississippi. We've grown over the years, and now, we're looking for passionate individuals to join our team at one of our newest locations in Moody, AL - Gateway Tire Birmingham.
Job Location: Moody, AL, Gateway Tire Birmingham
Job Responsibilities:
As a Customer Service Representative, you'll be at the forefront of our mission to provide top-notch tire solutions to our valued customers. Your responsibilities will include:
- Making outbound phone calls to drive sales and support our customers' tire needs.
- Handling incoming calls and providing exceptional customer service.
- Leveraging your tire knowledge to assist customers in making informed decisions.
Requirements:
To thrive in this role, you should have:
- Solid knowledge of tires.
- Previous customer service experience.
Company Values:
At Gateway Tire, we live by our values every day:
- GO BIG
- Champion your Customer
- Give a Damn
- Get your hands dirty
- Finish what you start
- Choose to trust
- Have their Back
- Be the most dependable company in America
Benefits:
We take care of our team because you're family to us. Our benefits include:
- Competitive compensation.
- Health insurance.
- 401k Benefits.
- Opportunities for professional development.
- A dynamic and inclusive work environment.
Ready to roll with Gateway Tire? Apply today and be a part of a company that's been a driving force in the industry for over nine decades.
Application Process:
To apply for this position, please use the "Apply Now" button on our Indeed job posting to submit your resume and a brief cover letter highlighting your relevant experience.
Gateway Tire is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.
Job Type: Full-time
Pay: $55,000.00 per year
Benefits:
- 401(k) matching
- On-the-job training
Experience level:
- 1 year
- 2 years
- 3 years
- 4 years
- 5 years
Shift:
- Day shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- In-person
- Office
Ability to commute/relocate:
- Moody, AL: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
Salary : $55,000 - $0