What are the responsibilities and job description for the Sales Development Manager position at GavinHeath, LLC?
Job Details
Sales Development Manager
Tues and Wednesday onsite in Denver office
- Compensation: Up to 90k base; OTE approximately $120k, plus a $7,500 equity grant included.
- Hands-On Role: Focus is on managing the SDR team and supporting their success; no individual sales quota but team performance-based commission structure.
- Compensation: Up to 90k base; OTE approximately $120k, plus a $7,500 equity grant included.
Responsibilities
- Inbound & Outbound: Primarily focused on managing inbound leads but includes outbound responsibilities as well. Heavy collaboration with the marketing team to convert leads.
- Lead Management: Oversee the SDR team's lead funnel, ensuring proper assignment and follow-up with attention to detail to avoid misallocated leads.
- Team Support: Provide daily guidance, review email drafts, troubleshoot issues, and maintain consistent communication.
- Training & Development: Assist SDRs in developing skills and ensure proper handling of sales processes.
- Collaboration: Work closely with sales operations and marketing to align on campaigns and optimize lead conversions.
Key Requirements
- Industry Experience: Must have experience in relevant industries like cloud services, telecommunications, data centers, or cybersecurity.
- Sales Leadership: Ideal candidates have 5 years of overall sales experience, including 2-3 years in a leadership or team lead role.
- Hands-On Leadership: Must be passionate about managing and mentoring a team, with a genuine interest in coaching others to succeed, not just completing KPIs.
- Technical Knowledge: Understanding of sales processes, managing inbound/outbound leads, and working across multiple regions.
- Strong Communication: Attention to detail, ability to manage communication flow, and skill in handling complex lead funnels.
Challenges:
- Industry Experience: Many candidates lack the necessary industry experience, especially within the data center, cloud, or telecom industries.
- Motivational Fit: Candidates need to have a genuine interest in leading and developing a team rather than just seeing management as a checkbox.
- Attention to Detail: Past issues have occurred with leads being misallocated, making attention to detail and strong communication critical in this role.
Responsibilities:
- Lead a team of SDRs, managing both inbound and outbound lead generation efforts to ensure the team meets or exceeds performance metrics.
- Oversee the management of a high volume of inbound leads, ensuring correct routing to the appropriate sales team based on product type and region.
- Collaborate with marketing and sales operations teams to align strategies, create lead conversion campaigns, and optimize the SDR team's performance.
- Act as a mentor and coach for the SDR team, providing day-to-day support, feedback, and assistance with tasks such as drafting emails, navigating lead qualification, and handling issues.
- Ensure the accurate assignment of leads to avoid miscommunication and delays that could affect the sales pipeline.
- Manage outbound prospecting activities, including email campaigns and social media outreach, while working closely with marketing to ensure cohesive messaging.
- Maintain regular communication with sales leadership to refine processes and strategies for maximizing lead-to-sale conversion.
Qualifications:
- 5 years of overall sales experience, with at least 2-3 years in a leadership or team lead role, managing SDRs or similar teams.
- Industry experience in data centers, cloud services, telecommunications, or cybersecurity is required, with a strong understanding of complex sales cycles and technical product offerings.
- Demonstrated ability to manage inbound and outbound sales efforts, ensuring accurate lead qualification and effective assignment to appropriate teams.
- Proven success in coaching and mentoring a team, with a genuine interest in hands-on leadership and a passion for developing others.
- Strong communication skills, with attention to detail in managing lead routing and ensuring accurate sales pipeline management.
- Experience collaborating with cross-functional teams such as marketing and sales operations to drive cohesive strategies and improve performance.
- High proficiency in CRM tools (Salesforce preferred) and Microsoft Office (Word, Excel, PowerPoint, Outlook).
Salary : $120,000