Job Description Summary

Provides expertise in sustained customer success and growth in the post-sales customer lifecycle through training, professional services, technical support, renewals, outcome attainment, retention, expansion, and customer advocacy with a Digital focus. Responsible for departmental operations planning/execution or is focused on execution of professional activities within a technical discipline. Functions with some autonomy but guided by established policies or review of end results.
The job allows modification of procedures and practices covering work as long as the end results meet standards of acceptability (quality, volume, timeliness etc.).

Job Description

Roles and Responsibilities

• Leads a cross-functional team to deliver complex EMS, DMS, O&G software projects. 
• Motivates a team to achieve aggressive deadlines, control scope, and manage budgets.
• Provides technical direction in the system development and has general responsibility for system integration and testing.
• Ensure generation of project and system documentation and that internal testing is completed. Responsible for development of progress reports to the customer. Responsible for documentation on all tasks and development work assigned.
• Interfaces with customers on all technical, project, and business issues.
• Provides input to technical lead/expert on schedules and cost estimates.
• Works directly with the customer to resolve any technical issues that may develop. Keeps customers abreast of technical developments.
• Conducts technical review of application designs and works with the application areas to ensure that project requirements are met, providing technical guidance and direction in all phases.
• Ensures that the system developed and delivered to the customer is of high quality and meets all technical requirements of the contract.
• Works with Project Manager to create project schedules, scope changes, and execute project hand-off to customer support.
• Tracks progress of the other engineers, software development and integration effort and assist in the resolution of any technical issues that may arise.

Required Qualifications

• Requires seven (5) years lead project engineer working in the areas of DMS, EMS, Oil and Gas, or related experience.
• Requires (3) Years project leadership experience. 
• Experience with highly complex hardware and software configurations in a real-time environment.
• Demonstrated ability to trouble shoot and problem solve.
• Experience with Unix, and/or Windows.
• Excellent verbal, written, and interpersonal communication skills.  Ability to write professional and technical reports and procedures.  Ability to make formal and informal presentations to technical and non-technical staff and customers.
• Must be able to interact and communicate with individuals at all levels of the organization.

Note:

To comply with US immigration and other legal requirements, it is necessary to specify the minimum number of years' experience required for any role based within the USA. For roles outside of the USA, to ensure compliance with applicable legislation, the JDs should focus on the substantive level of experience required for the role and a minimum number of years should NOT be used.

Additional Information

As a federal government contractor, GE may in the future be required to have U.S. employees fully vaccinated against COVID-19.  Some GE customers currently have vaccination mandates that may apply to GE employees.