We are GDIT. The people supporting and securing some of the most complex government, defense, and intelligence projects across the country. We ensure today is safe and tomorrow is smarter. Our work has meaning and impact on the world around us, but also on us, and that’s important.
GDIT is your place. You make it your own by embracing autonomy, seizing opportunity, and being trusted to deliver your best every day.
We think. We act. We deliver. There is no challenge that we can’t turn into opportunity. And our work depends on a Customer Services and Information Technology Officer joining our team to support Government activities at Herndon, VA.
At GDIT, people are our differentiator. As a Customer Services and Information Technology Officer supporting the customer, you will be trusted to analyze internal and external customer needs. As a Mission Customer Services and Information Technology Officer supporting the customer, you will be providing timely and dependable first tier desktop and Access Administration support to customers. In this role, a typical day will include:
Responsibilities are, but not limited to:
REQUIRED QUALIFICATIONS:
WHAT GDIT CAN OFFER YOU
Provide technical support in the management of networks, software, hardware, configurations, and architectures
Troubleshoots moderately complex system hardware and software issues
Trains end users on the proper use of hardware and software
Performs software installations and upgrades to operating systems and layered software packages
Monitors and tunes systems to achieve optimum performance levels
Ensures workstation/server data integrity by implementing standard software and hardware solutions
Ensure data/media recoverability by following a schedule of system backups and database archive operations
Conducts hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines
Ensures that performance and security of computers meet the needs of network users
May evaluate existing systems and assist with planning long-term strategies
May coach and provide guidance to less-experienced professionals
May serve as a team or task lead
EDUCATION AND EXPERIENCE: BA/BS or equivalent, 5 years of experience
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Qualifications:
Top Secret SCI Polygraph
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