Job Description
Hybrid:This position does not require an employee to be on-site full-time to perform most effectively. The employee's role enables them to work at a GM facility or off-site as frequently as needed or desired.
Position Description:
The Digital Business Services team is hiring for multiple Assistant Regional Managers to support our growing digital subscription business. The Assistant Regional Manager is responsible for leading a team of contract employees in the launch and execution of dealer initiatives that drive profitability and growth within the new vehicle, pre-owned, and service channels. You will be responsible for helping set the strategic direction, analyzing the performance of the team, and executing initiatives to grow our digital subscription business, including OnStar Safety, Connected Services, SXM and Commercial products. The Position requires strategic thinking and the ability to prioritize multiple tasks, develop strong business relationships with dealers and work cross-functionally to drive digital subscription sales growth within our GM dealer network.
Responsibilities Include:
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Create awareness and drive customer acquisition and revenue growth for GM's digital subscription business, including OnStar, Connected Services, SXM & Commercial products within the dealer network, traveling up to 70% of the time, including day trips and overnights.
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Integrate cross-functionally with regional field teams to support joint initiatives.
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Lead the field team to exceed dealer performance objectives.
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Launch sales and marketing initiatives through dealer and sales consultant training, dealership processes and program awareness.
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Educate, train, and inspire dealers to promote new products and create world class experiences that drive dealer profitability.
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Partner with contract staffing agency to recruit, hire and develop a high performing field team.
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Ensure timely remediation of customer, dealer, and partner issues.
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Effectively manage all available resources including headcount, promotional budgets, and field team travel.
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Perform other duties as assigned
Additional Job Description
Skills Required:
- 3 years of sales, product training or customer service experience in the automotive industry, transportation, and logistics, and/or multi-unit retail space a plus
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Dealer contact experience preferred but not required
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Experience working in the digital and/or technology space strongly desired
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Self-starter personality with the ability to think strategically, solve problems and develop creative solutions
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Ability to lead a remote field team in the pursuit of aggressive performance goals
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Experience with Microsoft Office Suite, including the ability to create engaging presentations and leverage Excel to manipulate and synthesize data while making data driven decisions
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Proven ability to think strategically and execute sales plans
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Flexibility to adapt in an environment of changing focus and goals; must be comfortable working in an ambiguous environment
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Detail oriented, and the ability to prioritize multiple tasks in a high-pressure environment
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Excellent written and oral communication skills with the ability to effectively articulate business plans
Educational Requirements:
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Four-Year Accredited College Degree preferred but previous experience, including active duty military service will be considered as an alternative
Additional Requirements / Comments:
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Ability to travel overnight (up to 70%)
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Work Related Company Vehicle provided
Locations:
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Location 1: Northeast Region
(Work-from-home within time zone - Connecticut, Maryland, New Jersey)
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
Benefits Overview
The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
- Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
- Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
- Company and matching contributions to 401K savings plan to help you save for retirement;
- Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values;
- Tuition assistance and student loan refinancing;
- Discount on GM vehicles for you, your family and friends.
Diversity Information
General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities.GM is proud to be an equal opportunity employer.
We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.
Equal Employment Opportunity Statements
The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us atCareers.Accommodations@GM.com. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.