What are the responsibilities and job description for the Scheduler position at GenesisCare, USA?
Role Summary:
- In all of our centers, the first point of verbal contact for our patients is the Scheduler. As first impressions are lasting, it is imperative that our personnel portray patience, understanding, professionalism, compassion and accuracy.
Your Key Responsibilities:
- Schedule and co-ordinate surgery procedures between patient, physician and hospitals
- Extensive contact with Physicians, Patients, Hospitals and Insurance companies
- Communicating to patients’ any and all pre-operative workup and testing
- Obtain all authorizations for surgeries and procedures
- Maintain contact between both offices for the purpose of coordinating surgery assists if necessary
- Maintain Surgery Schedule in Book and in Computer so Physicians can access their surgery schedules
- Assist in any and all front office duties, i.e. filing charts, answering phones, etc. as time permits
- Maintain an active hospital patient treatment list that must be updated daily
Minimum Qualifications:
- High school graduate or equivalent
- Excellent organizational and interpersonal skills
- Superior Telephone, computer, and typing skills
- Medical system experience & MS Office experience preferred
- One plus year(s) experience in a medical office setting required
- Ability to sit, stand, and communicate to patients and staff
Minimum Physical Capabilities:
In order to be able to perform normal duties as a Scheduler, the worker must be able to perform all of the following physical capabilities:
- Lifting up to 11 lbs occasionally floor to waist height, <7 waist to shoulder occasionally
- Frequent forward reaching, fine motor control (hand and arm)
- Sitting for up to 30mins at a time
- Occasional standing and walking
- Occasional bending and squatting
- Rare pushing and pulling to assist with a patient transfer (not all centers or Front Desk’s- confirm if required)
About GenesisCare:
Across the world, we have more than 440 centers offering the latest treatments and technologies that have been proven to help patients achieve the best possible outcomes. For radiation therapy, that includes over 130 centers in the U.S. as well as 14 centers in the U.K., 21 in Spain and 36 in Australia. We also offer urology and pulmonology care in the U.S. in over 170 integrated medical offices. Every year our team sees more than 400,000 people globally.
Our purpose is to design care experiences that get the best possible life outcomes. Our goal is to deliver exceptional treatment and care in a way that enhances every aspect of a person’s cancer journey.
Joining the GenesisCare team means a commitment to seeing and doing things differently. People centricity is at the heart of what we do—whether that person is a patient, a referring doctor, a partner, or someone in our team. We aim to build a culture of ‘care’ that is patient focused and performance driven.
GenesisCare is an Equal Opportunity Employer that is committed to diversity and inclusion.
Please be vigilant of online scams impersonating GenesisCare. Please note that we will only contact qualified applicants via an official GenesisCare email account ending in genesiscare.com or via an official ADP email ending in adp.com.
