What are the responsibilities and job description for the Product Specialist position at Gengras Chevrolet?
About Us: Gengras Motor Cars is a 3rd generation family business, serving Connecticut, Massachusetts and Vermont with new and used car dealerships, that focus on service, sales, parts and collision departments. We specialize in BMW, Volvo, Chevrolet, Chrysler, Dodge, Jeep, Ram, Honda, Ford, Volkswagen, and Subaru. The foundation of Gengras relies on our core values of Caring for Others, Passion, Continuous Growth, and Honesty and Integrity. At Gengras, we believe that "People Come First." If you are looking for a rewarding career in the auto industry, you will find what you are looking for here at Gengras Motor Cars.
Job Summary for Product Specialist: We are looking for a Product Specialist to join our growing team! The right candidate will have excellent communication and interpersonal skills and the ability to assist clients in choosing the right products and services that best fit their needs.
Benefits for Product Specialist:
- Medical, Dental, and Vision Insurance
- Life and Disability Insurance
- 401(k)
- PTO (2 weeks starting on Day 1!)
- Paid Vacation
- Paid Holidays
- Paid Training
- Growth Opportunities
- State-of-the-Art Equipment, Facilities, and Tools
Responsibilities of Product Specialist:
- Greet and guide clients as they appear on the lot to proceed into the sales process
- Engage in conversation with clients to fully understand their needs and manage expectations
- Assist clients in identifying the right vehicle to fulfills their wants and needs
- Continuously develop product and sales acumen to become the vehicle expert. Know the in’s and the out’s of product offerings, optional packages, and the latest technologies
- Customize vehicle delivery while ensuring that the client understands the vehicle's operational features
- Follow up daily on all sales leads from a variety of sources using the dealership's Customer Relationship Management System (CRM)
- Initiate and cultivate enriching and long-lasting relationships with customers
- Maintain strong knowledge base of all new vehicle makes and model
- Bring your ‘A game’ along with a positive attitude to work with you every single day
Qualifications for Product Specialist:
- Ability to maintain hardworking, high-energy personality throughout the workday
- Positive can-do mentality, eager to improve
- Excellent verbal and written communication skills
- Ability to thrive in a collaborative team setting
- Effective listening and communication skills
- Attention to detail in follow-through and closing skills
- Valid driver's license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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