Repair Operations Support

Job title: Repair Operations Support

Location: Cincinnati, OH

Type of hire: Fulltime

With a startup spirit and 90,000 curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule- breakers and risk-takers who see the world differently and are bold enough to reinvent it. Come, transform with us. Transformation happens here. Come, be a part of our exciting journey!

Are you the one we are looking for?

Inviting applications for the role of Repair Operations Support

In this role, you will engage with Engineering and Operations teams to establish sustainable processes for the ongoing maintenance of current repairs of the MRO Shops. You will be responsible for improving and executing the activities for Repair Technical Support. You will be responsible to understand current repairs, technical specifications, operation instructions and repair model, process deep dives to understand technology landscape, key metrics, data flow, tools and pain points. You will design detailed solutions and recommend next steps for implementation and change management.

Responsibilities

• Analytics and Technical Support for the existing Special Processes Team (thermal spray, shot peen, cleaning, stripping, heat treat, etc).

• Ability to read and interpret repair documentation, and specifications.

• Strong attention to detail

• Ability to work independently and stick to a deadlines

• Ability to be flexible when needed

• Experience in project management and execution

• Shop experience preferred; engineering/supply/quality/repair knowledge desired.

• Engage in data quality and accuracy improvements, deep dive analysis and process establishment

• Evaluate current capabilities for completeness, accuracy & timeliness

• Develop trainings on the current tools and capability listing, publish reports and key findings to the business on a timely basis

Qualifications Minimum qualifications

• Past experience in engineering, technical and operations analytics positions

• Demonstrated ability to analyze and resolve problems, ability to document, plan and execute programs

• Strong quantitative and analytical skills, strong database management skills

• Strong oral, written communication skills, excellent customer relationship building skills, strong interpersonal and leadership skills

Preferred qualifications

• Demonstrated ability of presentation skills and knowledge of MS office suite

• Demonstrated data analysis skills and root cause analysis

• Strong Business Acumen, Analytical capability and data modeling

• Demonstrated ability to lead, mentor and influence customer and peers

• Demonstrated capability to multitask in a fast-paced environment

• Experience with Lean and Six Sigma / Process Improvement activities

Job Type: Full-time

Pay: $60,000.00 - $65,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• 8 hour shift

COVID-19 considerations:
Yes all safety precautions are taken

Work Location: One location