What are the responsibilities and job description for the Accountant position at Genpak LLC?
I. Job Summary
This position supports the accounting department and the controller doing a variety of responsibilities as
needed.
II. Job Responsibilities
Guest Communication
- Answer calls within three rings, with a friendly, professional greeting: -Thank you for calling
Cheeca Lodge - Spa. This is (insert your name). How may I help you?-
- Use professional language (proper grammar, no slang).
- Treat all callers with respect and dignity.
- When applicable, provide the caller with the direct number or extension.
- Ensure satisfaction by responding to inquiries with accurate information and a positive
attitude.
- Welcome and effectively resolve inquiries and issues with supervisor assistance as needed.
- Efficiently follow up on all requests.
- Assist with other duties as assigned.
- Communicate with other departments, supervisors/managers and employees as needed.
- Attend team briefings as needed.
Accounting:
- Monitor time clock punches.
- Coordinate with department managers to fix employee punch errors by 11:00 am daily.
- Prepare daily labor reports.
- Perform new employee orientation to include pre-employment background screening and new
hire processing/orientation.
- Maintain employment records with confidentiality.
- Benefit Administration
o Monitor worker-s compensation claims.
o Process and monitor unemployment insurance.
- Reconcile daily cash and recording in the General Ledger.
- Maintain promotional accounts on a daily basis.
- Responsible for balancing incoming cash to prior days cash sales.
- Deposit all income daily.
- Audit and maintain all house banks.
- Change distribution and reimbursement.
- Oversee accounts payable and accounts receivable clerks.
- Maintain credit card processing site.
- Support all point of sale uses.
- Train and support Accounting Clerk I issues as needed.
Perform other duties as assigned.
