What are the responsibilities and job description for the Systems Analyst position at GenTech Associates?
- Provide onsite desktop support for customers located within assigned locations.
- Troubleshoot end user workstation and peripheral problems and effectively diagnose and resolve issues remotely and in person.
- Ensure that end user applications and equipment continue to work as expected and are in compliance with all applicable policies, procedures, and rules.
- Install & support network devices providing business critical service
- Perform end user data back-up and recovery ensuring attention to detail
- Process surplus equipment according to established procedures, proper sanitization of electronic equipment up to and including disk wiping to DoD standards.
- Open/document/track problem tickets escalating to appropriate workgroups when required.
- Coordinate with vendor support contacts to resolve technical problems with desktop hardware and software.
- Provide special project support including setup and breakdown and relocation of computer equipment and peripherals.
GA0431
Job Types: Full-time, Contract
Pay: $25.00 - $30.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Savannah, GA 31404: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Vocational/Technical degree in computer applications
Experience:
- troubleshooting network connectivity issues in LAN and WAN: 2 years (Preferred)
- imaging and deploying laptops: 2 years (Preferred)
- providing desktop/laptop computer hardware support: 2 years (Preferred)
Work Location: One location
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