What are the responsibilities and job description for the PROGRAM MANAGER position at GEO Reentry Services?
Facility: LAKE CHARLES LA DRC
Pay: Salarie
Bonus (if applicable):
Shift:
Benefits: Employees working a normal work week (30 hours or more) will enjoy a competitive benefits package for an energized workforce with options for you and your family including:
• Paid time off • Paid holidays • 401(k)• 401(k) matching • Health Insurance • Dental Insurance
• Vision Insurance • Life Insurance • Flexible spending account
• Health savings account • Tuition Reimbursement • Reduced tuition rates
• Employee discount • Employee assistance program • Pet insurance
• Disability Insurance • Paid training • Other benefits available
Equal Opportunity Employer.
Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation.
Who We Are:
GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes.
Why Work for GEO:
At GEO, we believe that diversity in our workforce and the inclusion of a variety of views, perspectives, and backgrounds are integral parts of our company's success.
We believe that work is more than a place you go every day. It is about being inspired and motivated to achieve extraordinary things.
Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful.
Summary:
This position is responsible for the operational and financial management of a Day Reporting Center (DRC), in accordance with state and federal laws and regulations and Company policy. Reports to Regional Area Manager with close and frequent contact. External customer contact is generally with mid-level city or government officials. Learns, uses and models principles of the “What Works” system through evidence-based practices in all interactions with participants and other staff members.
Primary Duties and Responsibilities
- Manages and directs all activity in the planning, development, implementation, monitoring and supervision of Company programs and services for the DRC using principles of the “What Works” system.
- Ensures that all programs function in a manner that satisfies contractual obligations. Generates timely and accurate reports on the status of program operations and communicates to customers.
- Delivers consistent quality of services by developing and maintaining an environment that promotes excellence in all operations.
- Develops and implements strategies to enable the facility to achieve operational and financial objectives.
- Monitors and evaluates all business processes. Develops and implements process improvements to increase efficiency.
- Manages all revenue and expenses for the facility. Monitors, analyzes and reports on financial outcomes.
- Participates in the financial planning process. Communicates the plan to staff for implementation.
- Manages relationships with existing customer base to ensure a high quality of service, resolve issues promptly and provide customer satisfaction.
- Identifies potential providers, influencers and decision makers in the community in order to build relationships, raise level of Company name recognition and communicate Company results. Develops new business opportunities. Tracks and reports on activities to attract new community provider collaborations.
- May provide direct participant services and/or carry a participant caseload using principles of the “What Works” system.
- Performs other duties as assigned.
Minimum Requirements
- Bachelor’s degree in a social or behavioral science field. Master’s degree or state recognized licensed counselor preferred.
- At least two (2) years of supervisory work experience in a clinical or human services setting.
- Trained in cognitive behavioral therapies or treatment modalities.
- Experience with correctional population or community supervision preferred.
- Experience in business management in the allied health field preferred.
- Familiar with current correctional systems, legislation, relevant case law and industry standards and practices.
- Knowledge of fiscal processes and fundamentals of management.
- Knowledge of contemporary counseling techniques.
- Ability to handle a variety of complex tasks and work with public officials
- Ability to express thoughts logically, in English, in written and verbal form using correct grammar.
- Ability to manage personnel, including hiring, evaluating, disciplining and terminating.
- Ability to determine and manage to budget and to delegate, motivate, control and schedule.
- Ability to effectively communicate with participants, staff and other management personnel and react quickly and appropriately in an emergency situation.
- Ability to work with computers and the necessary software typically used by the department.
