Operations Manager

Primary Duties:

• Provides leadership and direction to operational team members responsible for executing support for not only the distribution center but the main plant running the machines as well within the site
• Coordinates, manages and monitors the workings of all departments. Ensures production performance KPI’s are tracked and overall goals are set, maintained daily, and continuously improved. Understanding, tracking, and improving KPI’s are vital to the Operations Managers success and the success of the organization
• Serves as the primary point of contact/liaison inside the site to the Americas’ leadership team
• Responsible for meeting Line of Sight targets (REV, CM, DSO) inside area of responsibility
• Manage external organizational relationships with a focus on great customer service and growth
• Ensures campus and regulations, guidelines and best practices are executed in all accounts
• Serves as a LEAN champion; spending time inside the operation coaching team members to focus on safety, quality and productivity
• Manages key operational information to establish clear production schedules and capacity capabilities align with customer forecasts
• Coordinates with campus leaders, HR and temporary staffing agencies to manage resource requirements to meet production schedules
• Develops plans for effective use of materials, equipment and employee resources
• Focuses on continuous improvement and growth opportunities for existing accounts through collaboration with campus leaders, engineering and supporting workstreams
• Reviews P&Ls to identify improvement opportunities; coordinates with campus and leadership to adjust execution that meets profit targets
• Works with leadership and engineering to deliver competitive project quotes. Aligns with corporate and campus governance requirements including but not limited to the correct use of quote tools, the process to track wins/losses and archival of submitted quotes
• Other duties as required and assigned

Requirements:

Education and Experience:

• Bachelor's degree from a 4-year college or university preferred
• 2-5 years of experience leading packing, light manufacturing and/or assembly operations
• 1-3 years of experience with packaging and displays including design, manufacturing, logistics and/or merchandising
• PC literate with a command of Microsoft Office products such as Word, Excel and Outlook

Essential Skills:

• Ability to read, analyze, and interpret financial reports, technical procedures, or governmental regulations
• Ability to write reports, business correspondence, and procedure manuals
• Ability to effectively present information and respond to questions from groups of managers, customers, and the general public
• Ability to properly manage P&L
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Environment:

While performing the duties of this job the employee is regularly required to use hands to finger, handle, or feel. The employee frequently is required to sit, reach with hands and arms, talk and hear. The employee is required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. The employee is occasionally exposed to moving mechanical parts and vehicles and can be exposed to extreme heat and extreme cold including climates consistent with outside weather conditions.

[1]The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

[2] Job Duties as documented in this job description are considered “Essential Functions” and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act (1990) require that employees be able to perform “Essential Functions” of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the “Essential Functions”.