Team Ld-FF-Customs Brkge

Primary Duties
• Maximizes team productivity by ensuring team is reaching max file count, evaluating ETA of shipment
versus need to help other team with late documents)
• Informs management where team can assist or where assist is needed to reduce overtime
• Leads team per client SOP’s, follows through on client requests, ACH, post-entry audit, oversees
workflow including classification, entry, billing, OGA issues ensuring team efficiency; assess
ongoing/additional training needs of team members.
• Assists team members in resolving issues with Customs, OGA’s and Carriers Monitors Customs exams
to prevent mis-deliveries and to ensure proper handling by account rep Must verify original delivery
order was cancelled and new delivery order for delivery to exam site was issued.
• Monitors Entry Status Report to ensure proper handling of Customs holds and exams, and to ensure
entries are not being held up in Customs.
• Reviews rejected entries and Post Entry work (SIL, Entry Cancellations) and have them checked by
Import Supervisor before returning them to Customs.
• Monitors payables and receivables for all accounts. Ensure account reps are checking for open
receivables before making entry. Resolve accounting discrepancies in a timely manner.
• Monitors Entries Not Scanned Report to ensure compliance with office scanning policy.
• Audits all entries before being submitted to Customs and before 10th day.
• Reviews daily billing to ensure no revenue opportunities are missed and to identify billing problem
areas (i.e. multiple billing errors, using wrong codes, etc.)
• Ensures CF28’s and CF29’s are resolved properly with assistance of Import Supervisor
• Ensures TIB’s are closed in a timely fashion and obtain approval from Import Supervisor for new TIB’s.
• Ensures all active customers have an accurate customer profile with a valid power of attorney
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• Ensures team members have completed Ceridian Time and Attendance by noon on Mondays after
payroll – amend any errors and coach where needed
• Notifies appropriate supervisor(s) regarding staff attendance, i.e., tardiness or absence
• Performs direct reports annual reviews
• Enforces dress code
• Ensures staff has completed required training courses
• Ensures team member’s in-bins are emptied daily and that team member’s desks are kept neat and
organized
• Disseminates pertinent information to team members
Other Duties
• As required and assigned
Minimum Requirements
Experience
• Minimum 2 years of related experience and/or training; or an equivalent combination of education
and training
• Brokerage License preferred
Essential Skills
• Ability to apply basic calculations as related to quantities of product picked
• Ability to apply common sense understanding to carry out instructions
• Ability to supervise and/or direct the work of others
Environment
While performing the duties of this job, the employee is regularly required to use hands to finger,
handle, or feel. The employee frequently is required to sit, reach with hands and arms, and talk or hear.
The employee is required to stand; walk; and stoop, kneel, crouch, or crawl. The employee must
occasionally lift and/or move up to 25 pounds. The employee is occasionally exposed to moving
mechanical parts and vehicles, and can be exposed to extreme heat or cold temperatures, or outside
weather conditions.
Disclaimer
1. The following statements are intended to describe the general nature and level of work being
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performed. They are not intended to be construed as an exhaustive list of all responsibilities,
duties, and skills required of personnel so classified.
2. Job Duties as documented in this job description are considered “Essential Functions” and have
been created by the standards of the Equal Employment Opportunity Commission (EEOC). The
standards of the Americans with Disabilities Act (1990) require that employees be able to
perform “Essential Functions” of the job with or without reasonable accommodation. Reasonable
accommodations may be made to enable individuals with disabilities to perform the “Essential Function".