IT Help Desk

• Position: Warehouse IT Helpdesk
• Contract: 1yr
• Work Location: Linden, NJ 07036
• Work Hours: 8:30-17:30

Job Function/Description

• Provide regular reports and regular communication with Client’s designated manager.
• Install and configure software and hardware including servers, PCs, printer, CCTVs, Time-Punch system, security access systems, switches, phone, internet and other warehouse applications.
• Manage network servers, technology tools and inventory.
• Set up accounts and workstations.
• Monitor performance and maintain systems according to requirements.
• Troubleshoot issues and outage.
• Ensure security through access controls, backups and firewalls.
• Technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security.
• Remote access solution implementation and support: VPN & Terminal Services.
• Upgrade systems with new releases and models.
• Build an internal wiki with technical documentation, manuals and IT policies.
• System documentation, maintenance, and review in IT Glue.
• Provide regular reports and regular communication with Client’s designated manager.
• Manage IT in Hazleton PA warehouse location.
• Assist with maintaining lease agreements (office, cars, equipment) and their renewals.
• Assist with office space arrangement and renovation.
• Manage purchase orders and process invoices for various vendors in a timely manner by
• working closely with the accounting / financing team.
• Manage badge and access control for new hires and existing employees.
• Manage, oversee, and process various requests including office supplies, timeclock management, reporting, etc.
• Receive and distribute various mail parcels.
• Contribute to overall human resource team by accomplishing related tasks as needed; such as company events and volunteer events
• Travel may be required up to 25%

Qualifications

• High School Diploma or relevant experience preferred.
• Exercises judgment within defined practices and policies in selection of methods and techniques for obtaining solutions.
• Has keen knowledge of network, computer systems.
• Strong verbal and written communication skills/Strong organization and time management skills.
• Proven intermediate to advance knowledge of MS office suites.
• Analytical, and excellent written and verbal communications skills.
• Able to work in a fast-paced environment.
• Attention to detail.
• May be required to work additional hours outside of regularly scheduled business hours or weekend or holidays to meet its business needs.
• Ability to work in a team environment while delivering independent results.
• Able to work in multicultural environment.

Job Types: Full-time, Contract

Pay: $25.00 per hour

Benefits:

• Health insurance
• Paid time off

Schedule:

• Day shift
• Monday to Friday

Work Location: In person

Salary : $25 - $0