Epic Instructional Designer

George Washington Medical Faculty Associates
Arlington, VA Full Time
POSTED ON 7/2/2022 CLOSED ON 6/5/2023

Job Posting for Epic Instructional Designer at George Washington Medical Faculty Associates

Position Summary

Responsible for formatting, editing and maintenance of MFA and Epic application training documentation and end-user proficiency evaluations. Tracks project completion to meet deadlines as directed by Principal Trainers. Works at the direction of the Principal Trainers on technical Epic application content and credentialing program for Credentialed Trainers, and enhanced development of application knowledge. Works with Principal Trainers on instructional design for all levels of staff New User Training. Helps Principal Trainers develop and maintain standards in the application training environment. Serves as a key subject matter expert in design and training deployment of new IT/Epic application functionality and continuously on-going enhancement. Provides application troubleshooting support for Credentialed Trainers and end users. Incorporates all modalities for training material including, but not limited to manuals, job aids, documents, learning videos and use of the LMS.

The Instructional Designer will also serve as a Credentialed Trainer. The Credentialed Trainer is guided by the Principal Trainer of their respective Epic application who works in collaboration with the Informatics Training Manager. The Credentialed Trainer provides training support by educating and training super users and end users. They maintain a clear knowledge of their respective application and the workflows associated with that application, demonstrate excellent presentation skills, and have an excellent ability to answer end-users’ questions related to their application. Additionally, they support system go lives and optimization activities.

Essential Duties and Responsibilities include the following. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

  • Must be proficient in adult learning methods, assessment of user post-training competency, retention evaluation and incorporate these principles into MFA delivered training.
  • Support testing and design of new functionality, enhancements and organizational workflows for accuracy within the training environment. Must master both an Epic application and organization’s specific workflows.
  • Maintain application training curriculum for broad range of end user roles and knowledge. Curriculum may include e-learning modules, videos, tip sheets and optimization guides. Creates and implements learning program evaluations
  • Creates engaging learning activities and course content that enhances retention and knowledge transfer. Trains and maintains knowledge of learning tools and applications like MS Teams, SharePoint, Adobe Captivate, Snag it and Screen-Cast-o-Matic and other tools necessary to provide this training.
  • Organizes and maintains training documentation and course files for Training team to have easy access.
  • Maintains records and reports for completion of competency based learning assessments.
Education
College Degree Required;
  • Bachelor’s degree preferred, and at least four years’ work experience in training, information technology, or healthcare operations or 1 to 2 years in EMR/EHR deployment.
  • Must be capable of performing all aspects of learning facilitation with minimal guidance.
  • Effective written and verbal communication, resource management, end user support, and project management skills required.
  • Application certification is required after training completion. Experience with Microsoft Office Word, Excel, PowerPoint, Outlook, SharePoint, Teams, and LMS systems

Licensure

  • Must obtain and maintain all necessary qualifications to serve as a Credentialed Trainer

Experience

  • 3 years minimum experience in healthcare specialty field and/or in a software vender environment preferred.
  • Experience teaching software training, knowledge of adult learning methods, other healthcare/training knowledge or experience may be required based upon assignment, especially for specialized applications.

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Job openings at George Washington Medical Faculty Associates

George Washington Medical Faculty Associates
Hired Organization Address Washington, DC Full Time
The GW Medical Faculty Associates (MFA) was incorporated in July 2000 as a not-for-profit, physician-led practice group....
George Washington Medical Faculty Associates
Hired Organization Address Washington, DC Full Time
The GW Medical Faculty Associates (MFA) was incorporated in July 2000 as a not-for-profit, physician-led practice group....
George Washington Medical Faculty Associates
Hired Organization Address Arlington, VA Full Time
The GW Medical Faculty Associates (MFA) was incorporated in July 2000 as a not-for-profit, physician-led practice group....
George Washington Medical Faculty Associates
Hired Organization Address Washington, DC Full Time
The GW Medical Faculty Associates (MFA) was incorporated in July 2000 as a not-for-profit, physician-led practice group....

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