What are the responsibilities and job description for the Service Advisor position at German-Bliss Equipment Inc.?
Service Team Advisor
Are you seeking a rewarding career with purpose? If you’re interested in growing your personal and professional goals and achievements, then we’d like to meet with you!
German-Bliss Equipment Inc., located in Princeville IL, on route 90, is seeking a person to join their service team whose has a solid performing track record in areas relating to customer service, mechanical & parts knowledge, and experience communicating and exchanging information using Microsoft Excel, Word, & Outlook with strong attention to details.
The Service Team Advisor will be working alongside the Service Team Leader/ Manger learning the details of service write-ups, customer service, filing warranty claims, tracking labor time, ordering parts, and marketing service offerings. They will also help execute continuous improvement plans using simple metrics and assist in communicating team progress and seek feedback during team meetings.
If you have a good track record and/or the desire to grow your capabilities within an organization that promotes a culture of development and achievement, then send us your resume to help our service team, while growing your career.
Service Team Advisor Purpose: Serve as a key service support team member to help ensure our team goal of producing consistent quality and the timely delivery of our service products.
Service Team Advisor Responsibilities:
- Customer communication via phone, written, and in-person
- Scheduling customer work and checking equipment in/out
- Coordinating deliveries and pick-up
- Opening and closing work orders
- Adding parts and labor to repair orders
- Work order write-ups
- Technician timecard review
- German-Bliss Equipment Inc. has been a family owned business for 80 years with store locations in Princeville, and East Peoria, IL.
- Benefits include health and dental insurance, 401K, paid vacation and holidays, and professional work environment.
German-Bliss Equipment Inc. is an equal opportunity employer.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Professional development assistance
Schedule:
- 8 hour shift
Supplemental Pay:
- Commission pay
Experience:
- Sales: 1 year (Preferred)
- Service Advisor: 1 year (Preferred)
- Service: 1 year (Required)
Paid Training:
- Yes
Management:
- Front End Manager
This Job Is Ideal for Someone Who Is:
- People-oriented -- enjoys interacting with people and working on group projects
- Achievement-oriented -- enjoys taking on challenges, even if they might fail
- Autonomous/Independent -- enjoys working with little direction
Company's website:
- www.germanbliss.com
Company's Facebook page:
- https://www.facebook.com/GermanBlissEquipment/
Work Remotely:
- No
Salary : $16 - $18