What are the responsibilities and job description for the Service Administrator position at GES?
SUMMARY:
The Service Administrator will be responsible for the effective performance of miscellaneous clerical duties within the service department.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Assist in opening service orders, segments, and corrections of service orders as needed.
- Cost and invoice service orders as necessary throughout the day
- Add equipment profiles as needed for customer machines needing repair.
- Performs month-end processes as needed for the Service Department
- Proofreads work orders for grammar and spelling as necessary.
- Works with Foremen to ensure work orders are processed and invoiced within 10 days of last labor
- Timecard entry onto work orders as needed
- Maintains department files and ensures material is properly filed within the company’s computer network for multiple companies
- Other duties as required by manager
REQUIRED SKILLS:
- Minimum 2-year administrative degree or 2 years related work experience.
- An above average computer comfort level to work with Excel, MS Outlook, and OneDrive
- Strong keyboarding skills
- General understanding of mechanical/technical terms preferred.
- Knowledge of service process and procedures
- Strong organizational skills
ADDITIONAL JOB REQUIREMENTS:
- Must have a positive mental attitude
- Maintain excellent communications skills, both oral and written
- Excellent organizational skills and ability to multi-task
- Self-motivated and goal oriented
- Should be personable, highly motivated, a problem solver, ethical, and able to adapt to all forces around them – customers, suppliers, coworkers, and manufacturers.
- Very detail-oriented
NATURE AND SCOPE OF JOB:
- Requires sitting, standing with periodic lifting, walking, standing, bending, stooping, and stretching
- Requires ability to push, lift, pull, and/or carry 10 lbs. or more
The duties described above are the general nature and levels of work performed, but are not intended to be a complete comprehensive list of all the duties, activities, and responsibilities required of job incumbents. Duties, responsibilities and activities may change at any time with or without notice.
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