What are the responsibilities and job description for the Dispatcher position at Get Fresh Sales?
Job Title: Dispatcher
Department: Transportation
Employment Status: Non-Exempt, Full-time
ESSENTIAL FUNCTIONS:
· Assist as needed to retrieve DOT related paperwork for files.
· Assist drivers with all driver changes and adjustments to delivery stops.
· Relay returns to appropriate departments.
· Enter reships into system and turn out to warehouse.
· Confer with purchasing, sales, shipping, warehouse, or driver to expedite or trace missing or delayed shipments.
· Relay expected time of deliveries to customers when requested by account.
· Inform accounts of delayed deliveries.
· Verify driver paperwork.
· Assign routes and manage routes according to the truck, time of day and orders placed.
· Take/enter orders and print invoices.
· Assist with will calls.
· Collecting C.O.D.’s from drivers upon completion of routes.
· Answer incoming calls.
· Handle customer service issues or complaints.
· Additional duties as assigned.
· Ensure same day orders are handled to their completion.
QUALIFICATIONS:
- Excellent written and communication skills
- Bilingual a plus
- Ability to problem solve
- Knowledge of Microsoft Office.
- Attention to detail.
- Must have excellent attendance.
- Ability to make decisions both written and verbally.
- Organize and prioritize multiple tasks.
- On Call status required.
- Ability to lift 40 pounds as needed.
EDUCATION and/or EXPERIENCE:
- High School Diploma and some college preferred (Not required).
- Personal computer skills and related software.
- Must have excellent verbal and written communications skill set.
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Evening shift
- Holidays
- Morning shift
- On call
- Overnight shift
- Weekends as needed
Experience:
- Dispatching: 1 year (Required)
Ability to Relocate:
- Las Vegas, NV 89119: Relocate before starting work (Required)
Work Location: In person