Senior Account Manager

Getty Images
Chicago, IL Full Time
POSTED ON 8/18/2023 CLOSED ON 11/14/2023

What are the responsibilities and job description for the Senior Account Manager position at Getty Images?

Senior Account Manager 


Duration: Permanent

Location: Hybrid Remote - New York City, Chicago, Calgary, Los Angeles, Seattle


Who You Are: 


You represent the Getty Images value proposition with clarity and accuracy, driving a consistent cadence of discovery conversations and meetings, with activity regularly and clearly tracked in Salesforce, to grow existing revenue streams within the customer account as it relates to all Getty Images products and services. You surface new opportunities for our solutions to serve customer needs, leading to increased penetration and greater share of customer spend.


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Your Next Challenge:
  • Build lasting, inclusive, collaborative, trusting professional relationships with existing and new contacts.
  • Acquire a thorough understanding of customer needs and requirements, including how they are interacting with our competitors.
  • Expand and improve relationships with customers by continuously proposing solutions or bundles of solutions that meet their needs.
  • Demonstrate consistent daily habits of progressing leads through sales stages including implementing detailed next steps for each opportunity.
  • Demonstrate a strategic approach to developing the book of business, looking beyond short-term targets to build a pipeline of sufficient size to exceed budget.
  • Implement business strategy across the account base whether cross-selling, upselling, discount management, successfully raising pricing or bringing new, fee-based products or features to market.
  • Author detailed selling plans minimum twice yearly, outlining specific targets, contact strategy, KPIs for success and points of adjustment.
  • Consistently deliver required business reports accurately and on time
  • Meet required monthly Salesforce CRM KPIs.
  • Upload a forecast (Outlook) that is /-10% of what is delivered in the month. 


What You'll Need:
  • Proven direct Sales and Account Management experience within a fast-pace organization.
  • Experience selling to FTSE 100 organizations.
  • Strong relationship building skills & experience of developing accounts to increase revenue.
  • Shown success in building new business revenue within existing accounts.
  • Must have strong communication and presentation skills.
  • Proven ability to handle multiple projects; must have strong organizational skills.
  • Proficient knowledge of all MS Office tools.
  • Experience in using Salesforce.
  • Confirmed closing and forecasting skills.
  • Understanding of Marketing and Advertising preferably with an interest in Digital.
  • Able to build cross-functional relationships vital to deliver revenue results.
  • Strong communication, negotiation, presentation and proposal development skills.
  • Project management - lead/co-lead a project implementation.
  • To understand industry and market trends.
  • Shown adaptability.
  • Experience of selling multiple products in one solution. 


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Benefits at Getty Images

 

Health Insurance

We provide Medical, Vision, and Dental insurance for you and your family. We partner with Meritain (An Aetna Company), and CVS Caremark to provide you with two options for medical coverage - a POS plan and an HSA-qualified (Health Savings Account) Plan. The POS plan comes with a $200 per year Getty Images contribution to an FSA account. If you enroll in the HSA plan, Getty Images will give you $1400-$2400 per year to spend on any qualified health expenses. Dental insurance is available through Delta Dental. Vision Insurance is available through VSP. All full-time employees working at least 25 hours per week will become eligible for health benefits the 1st of the month following their date of hire. Contributions to health care accounts are prorated based on the date of hire.  For more information on these benefits, you may request an electronic copy of our Benefits Guide.

 

Time off Work/life balance is important to us

We provide flexible time off and 10 sick days each calendar year. Additionally, we pay 4 weeks of fully-paid Parental Leave for new parents, with primary caregivers eligible for an additional 8 weeks of fully-paid leave.  

 

Company Paid Holidays

Employees enjoy company-paid holidays for each of our global locations.

 

Disability and Life Insurance

We automatically enroll and pay for Basic Life and Accidental Death and Dismemberment Insurance (AD&D) up to 2 times your annual salary. We also provide you with fully paid Short-Term Disability and Long-Term Disability Insurance. 

 

Employee Assistance Program

Employees have access to free, confidential assistance for everyday problems such as stress management, financial coaching, marital or family issues, substance abuse, occupational problems, and referrals for legal, childcare, and eldercare services. Employees can seek additional discounts on other wellness activities such as travel, gym memberships, and sports! Through our EAP services, employees are also eligible for 3 free counseling visits and life coaching sessions.  

 

401(k)

Start saving for retirement! Getty Images matches up to 4% of your deferred compensation, with immediate vesting – that means all of Getty Images employer match money is automatically yours – with no waiting period! 

 

Learning & growth

We value continuous learning and development to help everyone develop their skills. Enjoy mentorship, curated training & more.

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Covid-19 Company Statement:

Getty Images does not require employees to be vaccinated against Covid-19, but vaccination or testing may be mandated by the relevant local laws with which Getty Images will comply. If this position involves contact with third parties, attendance on site for events, travel and/or work in our offices, those actions will be subject to any to relevant local laws, venue or customer requirements, or travel requirements regarding vaccines or testing (and exemptions thereto).  


US Specific:

Getty Images does not require employees to be vaccinated against Covid-19, but vaccination or testing has been mandated by the Biden administration and that mandate applies to our US workforce. If this position involves contact with third parties, attendance on site for events, travel and/or work in our offices, those actions will be subject to any to relevant local laws, venue or customer requirements, or travel requirements regarding vaccines or testing (and exemptions thereto).


Who We Are:

Getty Images is a preeminent global visual content creator and marketplace. Through Getty Images, iStock, and Unsplash, we offer a full range of content solutions to meet the needs of any customer—no matter their size—around the globe.


Getty Images encompasses the largest and best path to market for visual creators through their premier brands including its core, Getty Images; iStock, a value offering of creative stills and videos providing a significant volume of exclusive content to small and medium-sized businesses; and Unsplash, a free offering of creative stills servicing the fast-growing and broad-based creator economy. 


Help us move the world with images! Bringing award-winning imagery to everyone, Getty Images has customers in almost every country in the world, with websites in 23 languages, bringing the world’s best content to media outlets, advertising agencies and corporations, small businesses and increasingly, direct to consumers.

 

Getty Images works with over 516,000 contributors and image partners to provide comprehensive coverage of more than 160,000 news, sport, and entertainment events around the globe. With over 520 million assets, of which over 320 million are digitized, encompassing the latest global news, sports, celebrity, music and fashion coverage; exclusive conceptual creative images; and the world’s largest commercial archive. New content is added daily, with 8-10 million new assets added each quarter.

 

Getty Images offers the most exclusive and unique creative and editorial visual content globally. The breadth and quality of our content allow our customers and partners to tell their stories with greater creativity and accuracy, thereby eliciting more emotion and enabling more action. Getty Images moves the world —whether the goal is commercial or philanthropic, revenue-generating or society-changing, market-disrupting or headline-driving. Getty Images offers the highest quality and most diverse visual content, based on industry-leading expertise and innovation.


Leadership Principles

As a company, we're committed to living these Principles every day. Here's how we support our mission to be the best place to work globally.


We are trustworthy, transparent, and honest

We love character, authenticity, and integrity.


We always raise the bar

Excellence is our norm; we get better through endeavor, curiosity, and speed.


We collectively bring solutions

We love debate but collaborating to solve problems for ourselves and our customers is everyone’s responsibility.


We care, are kind, courteous, and respectful

We will not tolerate rudeness.


We reject biased behavior and discrimination

We seek to understand biases in all forms. We call out biases and discrimination when observed and take action where responsible.


We are inclusive of different voices, perspectives, and experiences

Diversity and inclusion are never done, but we are passionate in their pursuit.


We are one Getty Images with no silos

We share goals and accountability; we and actively seek information and expertise; we make time for our peers.


We deliver on our commitments, and commercial goals

With one voice and shared accountability.


We put the customer at the heart of everything we do

We listen to, anticipate, and exceed customer needs, adapting as they evolve.



We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives. Women, gender-nonbinary, people of color, LGBTQIA people, and people with disabilities are encouraged to apply. 


Getty Images is committed to providing Reasonable Accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance to search for a job opening or submitting an online application, please email RecruitingAccommodations@gettyimages.com.


Visit Getty Images at www.gettyimages.com to learn more about how the company is advancing the unique ​​role of still and moving imagery in communication and business, and enabling creative ideas to come to life. 

 

For company news and announcements, visit our Press Room, and for the stories and inspiration behind our content, visit Stories & Trends.

 

Find Getty Images on FacebookTwitterInstagramLinkedIn, Pinterest and Tumblr, or download the Getty Images app where you can explore, save and share the world's best imagery. 

 

Getty Images is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Getty Images believes that diversity is critical to our success in moving the world with images and is committed to creating an inclusive, mutually respectful environment that celebrates diversity. We seek to hire on the basis of merit, competence, performance, and business needs. 

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