What are the responsibilities and job description for the Inside Sales position at GF Sprague?
Job Description
Are you pleasant but persistent? Do you have a voice that others naturally gravitate towards? Are you a highly organized and efficient professional who can wear multiple hats throughout the workday while prioritizing the most important tasks on his or her list? If you can answer yes to these 3 questions, then we want to hear from you! As our company and sales TEAM continue to grow, we are currently looking for a skilled professional to fill a split role, operating as a member of both our inside Sales and Sales Support teams, working out of our home office in Needham, MA. The ideal candidate will be an experienced voice looking to apply their trade in a new and exciting environment OR a veteran canvasser looking to get away from the inconsistency of going door to door. We are seeking an outgoing and energetic person to represent our company on the front lines and keep customers in our best line of sight. This position demands a passion for people and requires the highest level of professionalism. Qualified candidates must be equipped with strong listening skills, thick skin and possess the ability to overcome adversity.
If your qualifications match this description, you are just one email away from your best potential career move. G.F. Sprague an established exterior restoration company, 50 years young, who has been serving our customers and the local community continuously since 1969. Our team is comprised of self-motivated and driven individuals who want to earn an excellent income working with the most recognized and respected name in Eastern Massachusetts. This is a stellar career opportunity for the right person. We're not just another home improvement contractor. We are known in the community as a company with the highest standards of work and an undisputed reputation for customer service. Our success has been built upon delivering the right job at the right price.... and most importantly a team of committed and successful individuals dedicated to customer service.
We offer great pay, great benefits, great opportunity for advancement, a great atmosphere, a great team, and a great expectation to make a difference. Our mission is simply to serve the customer, build our brand, earn a good living, give back to the community at large and have fun doing it. If you meet the qualifications below, take a chance and send us your resume, you won't regret it!Our customers love us! Check out their testimonials: www.gfsprague.com/about-us/testimonials.html
BASIC DUTIES AND RESPONSIBILITIES
· Customer satisfaction.
· Outbound calling to retain, reschedule, renew, confirm and farm new leads.
· Inbound lead taking, scheduling, and coordination.
· Outside sales rep partner and liaison.
· Data entry and tracking via CRM system: input, track, and mining database
· Interacting with customers for reviews and feedback following a project
· Enjoy what you do.
WHY WORK FOR G. F. SPRAGUE?
· Outstanding reputation in the community.
· Excellent reviews from Glassdoor, GuildQuality, Angie’s List, and Better Business Bureau.
· Competent and capable team to work with.
· Excellent compensation plan.
· Potential to learn and grow into a full time inside sales representative
· Possibility of working from home after 90 days for a portion of your hours
ABOUT YOUR MANAGER You will be trained and supported by a highly successful member of the management team who is committed to your success. He is not micro-manager; he expects you can work independently but is always available to provide support or assistance especially during your training period.
Meet our team: www.gfsprague.com/about-us/meet-the-team.html
SCHEDULE
· Monday: 9-5
· Tuesday: 9-5
· Wednesday: 9-5
· Thursday: 9-5
· Friday: 9-5
Schedule is somewhat flexible and may vary based off how bust we are on certain days, such as with storms or other weather events that could change our lead flow. Your time will also be split between inside sales and sales support, with a minimum 50/50 split with more inside sales time a possibility depending on how busy the phones are.
ATTRIBUTES NEEDED TO BE SUCCESSFUL
· Customer focused.
· Coachable - trainable.
· Results oriented - goal driven.
· Tenacious attitude
· Confident and positive outlook.
· Willing to learn and apply a sales process.
· Able to relate to different personality styles.
· Responsible and accountable for their results.
· Not afraid to ask for the sale and close business.
· Works successfully without requiring close supervision.
REQUIREMENTS
· 3 years sales experience.
· Verifiable references.
· Able to pass a drug screening and background check.
COMPENSATION & BENEFITS
· Competitive base plus commission program, commensurate with experience.
· Full-time: $17-$18/hour plus bonuses & commissions
· Potential to exceed $55k with uncapped commission structure
· Excellent Medical, Dental, Disability and Life Insurance Plans.
· Profit Sharing plus 401k match.
· Paid Vacation.
· Opportunity for Advancement
Job Type: Full-time
Job Type: Full-time
Pay: $45,000.00 - $52,000.00 per year
Benefits:
- 401(k)
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
Work Location: One location
Salary : $17 - $18