Manager, Customer Insights Sales - Now Hiring

Giant Eagle
Bairdford, PA Full Time | Part Time
POSTED ON 2/24/2023 CLOSED ON 4/22/2023

What are the responsibilities and job description for the Manager, Customer Insights Sales - Now Hiring position at Giant Eagle?

Job Summary

This role is responsible for leading the successful sales and integration of our customer insights tools with internal and external partners. This role will be responsible for achieving key financial targets associated with external sales and driving internal alignment of customer insights to drive overall sales and profit. This position can be remote.

Job Description

  • Experience Required: 5 to 10 years
  • Education Desired: Bachelors Degree
  • Education Desired: Master's Degree

Job Responsibilities

  • Directly Sell the customer insights tools and other services to identified partners to achieve financial targets.
  • Promote and demonstrate the benefits of Giant Eagle Customer Centric retailing to Giant Eagle Category teams and CPG partners.
  • Identify opportunities for category teams and CPG’s to partner using the customer insights portal to test & learn and drive sales and profit.
  • Identify and close upsell opportunities for new and existing solutions with CPG partners
  • Qualify leads, arrange meetings, navigate the full sales lifecycle to successful conclusion
  • Lead, in conjunction with legal the development, oversight and signing of all contracts with CPG partners
  • Use the customer insights portal to provide recommended actions that support category goals that encourage use of the insights
  • Serve as key liaison between 3rd Party insights platform (currently Symphony EYC) and CPG partners for standardization of category reporting, reviews, and toolkits that support the category business needs.  Maintain role of liaison with peers in Giant Eagle's Category Insights and Analytics team as well to present a cohesive strategy and ways of working between internal merchants and analytics teams and external partners.

About Us

At Giant Eagle Inc., we’re more than just food, fuel and convenience. We’re one giant family of diverse and talented Team Members. Our people are the heart and soul of our company. It’s why we strive to create a nurturing environment that offers countless career opportunities to grow. Deep caring and solid family values are what makes us one of the top work places for jobs in the Greater Pittsburgh, Cleveland, Columbus and Indianapolis Areas. From our Warehouses to our GetGo’s, our grocery Stores through our Corporate home office, we are working together to put food on shoppers' tables and smiles on their faces. We’re always searching for the best Team Members to welcome to our family. We invite you to join our Giant Eagle family. Come start a lasting career with us.

Salary : $17 - $28

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