Service Writer/Advisor

Automotive Service Advisor - Girard Ford, Norwich, CT

IMMEDIATE NEED!!

Service Advisors are the trusted point of contact for our service customers. They listen, and then they advise and recommend the best service plan for each customer’s vehicle. Personalized service creates customer confidence and loyalty for our dealership.

Great Opportunity for a "People Person”!

What you will be doing:

• Schedule appointments
• Discuss customer's concerns about mechanical problems
• Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturer's specifications
• Contact customers by telephone regarding changes to the estimate or time promised
• Deliver vehicles to customers, review work performed, explain charges and answer questions
• Assist the service manager as necessary

Requirements:

• Sales and/or customer service experience a must
• Candidates must possess a proven track record of technical and consultation skills
• Must be an exceptional multi-tasker
• A valid driver's license with a good driving record
• Customer service focused
• No automotive service experience required/will train
• Successful completion of pre-employment drug screening

We Offer:

• On-going Customer Service Training
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Employee Assistance Program
• Company Paid Life Insurance
• Paid Time Off
• Employees enjoy special pricing on new and used vehicles, parts and service

This full time position is hourly plus bonuses.

Antonino Auto Group is an Equal Opportunity Employer

Job Type: Full-time

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Work Location: One location

Salary : $45,500 - $57,600