What are the responsibilities and job description for the Patient Concierge position at Glamorous Jane?
About us
We are a leading, innovative, yet casual, aesthetic medicine practice. We create unique care plans for all our clients, and treat everyone with dignity and respect! Our goal is to make aesthetic medicine approachable to everyone!
Our work environment includes:
- Growth opportunities
- On-the-job training
- Modern office setting
- With perks such as greatly discounted services and products
```Job Overview```
We are seeking a Care Concierge to join our team for the following shifts*
Monday 10a-7p
Tuesday 8a - 4p
Friday 10a - 2p
*(We unfortunately cannot alter these hours - however, candidates do not need to be able to work all three days to apply)
As a Care Concierge, you will be responsible for providing administrative support and exceptional customer service to our clients. This role requires strong organizational skills, attention to detail, and the ability to handle sensitive information with confidentiality.
```Duties```
- Greet and check-in clients, ensuring a warm and welcoming environment
- Schedule appointments and manage the appointment calendar
- Answer phone calls and respond to inquiries in a professional manner
- Collect client information and update electronic medical records
- Maintain cleanliness and organization of the front desk area
```Requirements```
- Experience is a plus - particularly if in a medical office setting
- Familiarity with the use of Mac products
- Strong communication skills, both verbal and written
- Ability to multitask and prioritize tasks effectively
- Familiarity with HIPAA regulations and patient privacy laws
If you are a detail-oriented individual with excellent customer service skills, we encourage you to apply for the position of Care Concierge. Join our team and contribute to providing exceptional care to our clients.
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, and skills required.
Job Type: Part-time
Pay: $18.00 - $20.00 per hour
Expected hours: 8 – 20 per week
Benefits:
- Employee discount
- Paid training
Healthcare setting:
- Private practice
Schedule:
- 4 hour shift
- 8 hour shift
Experience:
- Customer service: 1 year (Required)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Required)
Work Location: In person
Salary : $18 - $20