What are the responsibilities and job description for the Inside Sales Rep position at glasspak inc. dba glassdoctor?
Glass Doctor of Woodbridge offers quick and affordable glass services to business, home, and auto owners in the greater Elizabeth/Woodbridge are. Our team of qualified experts lives our code of values of Respect, Integrity, and Customer Focus while having fun in the process! We hire reliable, friendly, and customer service-focused glass professionals and office staff who are dedicated to creating a delightful customer experience.
As Inside Sales and Customer Service Representative, you are a key member of the team and represent Glass Doctor on sales and support calls. You are responsible for proactively generating sales as well as handling service requests and customer feedback. Exemplifying our code of values, you show respect and courtesy to all customers and employees.
If you are self-motivated, energetic, can provide an excellent customer service experience and are results oriented, than this might just be the perfect job for you.
Specific Responsibilities:
- Meet or exceed monthly sales goals by effectively selling out customers on our services and prices
- Receive incoming calls in professional and courteous manner, exhibiting excellent communication skills
- Perform marketing and sales functions to sell additional work and earn business
- Complete work orders, return customer calls, and respond to customer feedback
- Perform other duties as needed which may include cross-training in related positions
- Collect payments and track invoicing accordingly.
Job Requirements:
- Prior experience in the auto and/or flat glass industry is a plus
- Computer literate, with working knowledge of work processing, business software and spreadsheet applications
- Proficiency to navigate tablet based technology
- Excellent communication skills
- Good organizational and time management skills
- Professional appearance and personality
- positive "can do" attitude and willingness to learn
Benefits: Benefits packages vary, depending on role and hours worked.
We are actively interviewing for this position - Apply today and our hiring manager will follow-up!