Receptionist

POSITION DESCRIPTION

Role / Position Title - Receptionist

Department/Function - Operations

Country - USA

Region / City (within Country) - Mahwah, NJ

FLSA (Exempt/Non-Exempt) - Non-Exempt

Hours - 8 a.m. to 5 p.m.

POSITION SUMMARY

Greets visitors is a professional and welcoming manner. Respectfully answers all incoming calls and directs all calls to the appropriate department and/or the Glenmark Clearinghouse. Multi-task between assignments for Finance and other departments when needed. Maintain adequate inventory levels of general office supplies and upkeep of supply closet and two break rooms. Proper communication between all parties including but not limited to: department heads, co-workers and outside vendors.

OVERALL JOB RESPONSIBILITIES

Note: These statements are not intended to be an exhaustive list of all responsibilities and duties.

• Maintain phone lines and direct calls to appropriate staff member/department/Clearinghouse.
• Greet all visitors in a professional friendly manner. Ensure all visitors sign guestbook in it's entirety.
• Prepares invoices and credit notes to be mailed on a daily basis.
• Work with HR to create event calendar and maintain the employee phone list on a monthly basis.
• Prepare UPS shipping labels (domestic and international) as needed for various departments.
• File paperwork, such as, but not limited to, supply order forms by cost code, UPS tracking information, office supply packing slips, Covid questionnaires, etc.
• Sort and distribute mail to all employees on a daily basis.
• Familiarize with daily functions of the company.
• Order name plates, business cards, stationary, etc.
• Assist all departments with assignments as needed.

KNOWLEDGE, SKILLS AND ABILITIES

Education

• Associates Degree

Experience

• 1-3 Years of Receptionist Experience

Knowledge and Skills (Functional / Technical)

• Must be detail oriented, organized and possess strong customer service skills. Strong verbal and written communication skills. Knowledge of Microsoft Office and other PC related applications.
• Must take initiative and have ability to work independently and as a team member; offering assistance wherever needed.
• Fluent English Speaker. DEPENDABLE. Good organizational skills with cultural awareness and sensitivity. Good interpersonal skills. Able to work on own and as a team player. Energetic and hardworking. Approachable and enthusiastic. Flexible and adaptable.

Physical demands and abilities

• The incumbent typically works in an office environment and uses a computer, telephone and other office equipment as needed to perform duties.
• The noise level in the work environment is typical of that of an office
• Incumbent may encounter frequent interruptions throughout the work day.
• The employee is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to 20 pounds

ABOUT GLENMARK

Glenmark Pharmaceuticals Inc., USA is a subsidiary of Glenmark Pharmaceuticals Ltd., a leading player in the discovery of new molecules – both New Chemical Entities (NCE's) and New Biological Entities (NBEs'), with eight molecules in various stages of clinical development. Glenmark Pharmaceuticals Inc., USA is a fast growing and robust US generics business, with plans to move into the innovative market as well. The USA subsidiary also markets APIs to regulated and semi-regulated countries.

Glenmark Pharmaceuticals Ltd. employs over 10,000 people in more than 60 countries, including twelve manufacturing facilities, five R&D centers, and front-ends in the US, EU, India, Brazil.

Currently, Glenmark is in a phase of immense growth both in the U.S. and abroad, and is well-positioned to successfully emerge as a leading integrated research–based pharmaceutical company.

BENEFIT HIGHLIGHTS

• Paid time off
• 401k plus company match
• Company paid health benefits
• Dental
• Vision
• Tuition Reimbursement
• Onsite access to company gym
• Corporate Discount Program
• Paid Employee Referral Program
• EAP – Employee Assistance Program
• Accident Insurance
• Critical Illness Insurance
• Commuter Accounts
• Short-Term Disability
• Life and AD & D Insurance
• Whole Life Insurance
• Auto & Home Insurance
• Pet Insurance and so much more!

This job description is to serve as a guide. It is intended to be flexible and will continue to evolve over time with business needs and demands and may be updated periodically and at the Company’s discretion. Nothing in this position description changes or is intended to change the employment at-will relationship with the Company. Employment at-will means that an employee or the Company may terminate the employment relationship at any time, for any reason or no reason at all, with or without notice.

Glenmark Pharmaceuticals Inc USA is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.