Market Research Project Manager

GLG Research connects clients across with all industries with data driven insights using our B2B panels built from the world’s largest and most varied source of first-hand expertise. We offer market insights by providing access to our industry-leading expert panel, as well as full-service custom market research project management and quality review based. Our team of quantitative market research specialists support all phases of a client engagement, from scoping and questionnaire design to panel selection, quality review, and data interpretation and visualization to meet our client’s objectives.

GLG’s Corporate Research business helps technology, healthcare, and industrials companies by providing them with the insights that they need to handle the critical decisions they face throughout product development, marketing, and other various market research projects. The team leverages its Survey and Projects capabilities along with the world’s largest and most varied source of first-hand expertise to deliver quantitative and qualitative insights to inform their decisions in a timely and thorough manner.

GLG is seeking a Market Research Project Manager to own the responsibility for leading and growing GLG’s surveys business servicing technology, healthcare, and industrials clients. You will join a growing global team and will collaborate with GLG Research and Business Development professionals as well as GLG’s sophisticated client base of top corporations. You will lead the end-to-end execution of survey projects from project pitching & scoping to fielding & quality control. You will also act as an active coach/mentor to associates on your team. This position requires meticulous attention to detail, the ability to prioritize and multi-task, excellent written and verbal communication skills, a keen analytic outlook, as well as, a passion for creative problem solving, client service and project management. In addition, it requires the ability and passion to lead and develop younger associates on your own team.

Specific Responsibilities Include (but are not limited to): 

• Project leadership: Serve as point-person for end-to-end survey execution; ensure the broader survey team’s resources are optimally utilized for the success of your project
• Thought leadership: Serve clients’ requests on their complex, fast-turnaround learning needs
• Client leadership: Partner with clients to best understand their survey needs and our capabilities; manage expectations appropriately and suggest new panels or ways in which to reach respondents; Work with internal GLG research/sales team to identify high potential client opportunities and how our survey product could be leveraged by clients
• People leadership: Support / lead a growing team of junior professionals in Austin

At a minimum, you will have the following:

• Bachelors degree or higher
• 2-4 years of market research and survey experience, including experience with online survey platforms (Decipher and/or Qualtrics)

We would love if you also have most of these qualifications:

• Market research experience within one of the following industries: financial services, professional services, private equity, healthcare
• Experience mentoring and coaching junior team members
• Experience collaborating with team-members in a high-throughput, deadline-driven, process-oriented, client-servicing environment
• Superior writing, logic and interaction skills; including oral and organizational skills
• Experience managing a product team or book of business a plus
• Experience analyzing results and/or communicating research results to stakeholders a plus
• Management consulting or investment banking experience or a demonstrated strong understanding of professional services a plus

Other Highlights:

• Salary/Benefits: This position offers a competitive base salary, eligibility for a year-end performance-based discretionary bonus, and a comprehensive benefits program that includes our flexible/open PTO policy. All U.S. GLGers also have access to other benefits such as tuition reimbursement, wellness programs, speaker series events, employee resource groups, and ample social impact programs.
• Work Environment: GLG Americas is currently on a flexible working policy during the global pandemic. This means that while working in the office is not required at this time, all of our U.S. offices are open for employees who would prefer to work in an office setting. Our U.S. offices offer numerous perks and vary by location. When working in our New York or Austin offices, employees can enjoy incentives such as complimentary meals, full-service barista bars, and access to on-site gyms.