What are the responsibilities and job description for the Account Manager position at Global Metal Finishing, Inc.?
Primary focus: Customer Service, Order Entry and Quoting
About our company:
Global Metal Finishing has served Original Equipment Manufacturers (OEMs) and machine shops in the mid-Atlantic and Southeastern Regions for over 30 years. We meet the technical requirements while satisfying the engineering specifications for aluminum anodizing, hard coating, conversion coatings, and the passivation of stainless steel. In addition, our business supports the nation’s supply chain and promotes re-shoring efforts.
We are driven to create extraordinary success for ourselves, each other, and our customers. Our solutions lead those we work with to greater success. As a result, the environment is energetic and fast-paced.
Our need:
We are looking for an individual that is curious about learning and building on their skills. Solution and time focused, this person is comfortable asking why. Meticulously detailed, this individual should be comfortable in the environment and manufacturing process. This person must have experience with data entry software.
This is an excellent role if you are excited about providing trustworthy service to customers while supporting your team.
Areas of Responsibilities in Customer Service, Order Entry and Quoting
50% of the time is spent entering and developing quote requests.
25% of the time taking and making phone calls.
25% supporting the team and customer outreach.
Education and Experience:
- High School or Equivalent required; Associate level candidate preferred in either business or technical study.
- 2 years of experience in customer service, technical/counter sales support, accounting, or a dynamic office environment required.
- Experience working with computers is required for data entry or order processing.
Other Requirements:
- Must be able to lift 50 lbs.
Full-time position: Monday to Friday Hours: 8 am to 5 pm
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 2 years
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Work Location: One location
Salary : $18 - $0