Associate Business Partner Learning & Development

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. What Part Will You Play? Provides LMS administration including uploading, organizing, and assigning content and curriculum based on project and business needs in coordination with WFM team and Operational leadership Delivers consistent reporting and communication of learning results to key stakeholders including leadership and project management Utilizes instructional design and adult learning methodologies to provide QA and review of new and existing training materials Manages and maintains overall team project tracking and intake process from an administrative perspective. Ensures process steps are followed and tracking of progress is current and accurate across cross-functional teams within the L&D organization Reviews the effectiveness and analysis of metrics when compared with business objectives of the organization. Ensures learning programs add value to the bottom line and communicates that value to team members, managers, and the organization. Ensure customer’s needs are appropriately identified and included in the outcome of the learning and development process. Evaluates metrics and manages timelines of a specific program to ensure timely and accurate internal and external communication of status and program release schedule. Acts as a catalyst/facilitator in the resolution of problems and conflicts; escalates when necessary. Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department. Except where prohibited by state law, Global Payments will give preference to candidates fully vaccinated against COVID-19. Team members are considered fully vaccinated after completing both primary vaccinations, if applicable, and after the requisite amount of time set by health authorities. Global Payments provides reasonable accommodations for medical or religious reasons or any other legally required reasons.