Administrator - SaaS Engineer

Description

Are you a result-driven SaaS Engineer Administrator who is looking for an exciting career opportunity?

Are you looking to join a company that offers competitive pay, career growth, and a dynamic work environment?

Well, look no further Hyundai Glovis America Inc. is currently hiring for ourSaaS Engineer Administrator position located in Irvine, CA!

About Hyundai GLOVIS America Inc.

GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customer's products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.

Summary

The SaaS Engineer position will lead the optimization of our SaaS portfolio to ensure top-level security, scalability, user experience, and utilization. The responsibilities will include overseeing the implementation of controls and best practices for compliance, managing the configuration of Enterprise SaaS applications, supervising retention activities, and documenting procedures and best practices. This position will also participate in renewal discussions with vendors and partners to stay updated with the latest trends and technologies.

Responsibilities

• Perform analysis, design, development, and configuration functions (includes defining technical requirements) with a high degree of accuracy and speed, operating as an individual contributor to team goals
  • Perform analysis, assessment and resolution for defects and incidents of advanced complexity and escalate appropriately
  • Seek opportunities to expand technical knowledge and capabilities
  • Identify GLOVIS tasks that can be enhanced through the implementation of SaaS, research suitable products, study ongoing projects, conduct POCs, implement and introduce the SaaS, provide training, achieve stabilization, and eventually deploy to other corporations
  • Identify SaaS solutions suitable for business ventures
  • Conduct research to identify user needs
  • Monitor newly implemented SaaS products, assess improvement requests, conduct improvement work, provide training, ensure stabilization, and deploy finalized products to other corporations
  • Perform interface with GLOVIS systems, including conducting feasibility analysis, defining requirements, managing development, overseeing application, and deploying systems
  • Participate in projects through collaboration with internal and external users, partners, and stakeholders to identify problems and opportunities for improvement, and to execute solutions that meet the needs of all involved parties
  • Conducting an in-depth exploration of user requirements, performing business analysis to understand their needs, presenting potential solutions, and designing effective business strategies to implement the proposed solutions
• Conduct platform & cloud services sourcing based on the requirements of and in alignment with the strategic interest area of GLOVIS like WMS, TMS, CRM, MS365, etc
  • Involve staying up-to-date with emerging technologies and business trends, such as Mobility, Digital Transformation, Forwarding Connectivity, and Autonomous technology, and utilizing this knowledge to develop IT strategies that support business growth and success
  • Deliver new valuable content for existing business and end-user experience (New processes based upon new tech, best practices, IT trend, case study for proof of concept)
  • Pilot and support the implementation of new and emerging digitally-enabled logistics, including used car, trading, and e-business solutions and business models that have the potential to drive incremental growth for GLOVIS
  • Search for RPA-applicable tasks in all corporations and businesses within GLOVIS Americas, defining requirements, developing or collaborating with partners, testing, applying, and stabilizing the RPA solution
• Support for planning and tracking all IT project issue and schedules, establishing milestones and assigning AHQ management direction, identifying dependencies, execute, evaluate annual project reporting. Align strategies with the overarching IT strategies and advancing technology solutions to support business growth & opportunities
  • Propose and plan projects to explore new business model and technical competencies relative to GLOVIS current core technology and business practices
  • Reporting for upper management concerning all IT project, improvement
• Other Duties as Assigned

Compensation Range

$75,000 - $85,000 per year(Subject to Compensation Study Upon Candidate Selection)

Benefits of working at Hyundai GLOVIS America Inc.

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Health Care & Dependent Care Flexible Spending Accounts (FSA)
• Basic Life and AD&D as well as Short-Term & Long-Term Disability
• Paid Vacation, Holidays, and Sick leave
• Pet Insurance
• Hospital and Critical Illness Insurance
• Wellness Program and Gym Reimbursement*
• 401(k) with Generous Matching
• Referral Bonuses*
• Auto Allowance*
• Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
• Discretionary Bonuses*
• Tuition Reimbursement*

*Benefits may vary by location. All benefits pursuant to Company policy

Qualifications

Skills & Qualifications

• Experience coding in a functional or OOP language like Java, C#, Kotlin, Python or JavaScript Required
• Strong know-how of technology trends; Deep expertise and knowhow in automotive industry-related technology and business processes Required
• Understanding of application development, EDI, management reporting, and ERP tools in Database, programming languages, analytic tools, marketing CRMs or customer-facing systems, and SAP are Preferred
• IT system management skills for various logistics business area Required
• Strong planning mindset and strategic and critical thinking Required
• Strong oral and written communication skills Required
• Highly analytical and accomplished in presenting to different levels/audiences Required

Education & Experience

• Bachelors Degree Required; Masters Degree Preferred
• Five (5) - Eight (8) Years of Experience in IT or Technology Required
• Six (6) - Nine (9) Years of Experience in IT or Technology Preferred
• Prior Experience in Logistics and/or Automotive Industry Preferred

Physical Requirements

• Ability to sit in front of a desk and/or in front of the computer for long periods
• Repetitive use of hand/grasping product, writing, and typing
• Stand/walk

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Working and Environmental Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Typical office environment with low-level noise exposure
• This position is located in the Irvine, CA office
• Communication with employees and field partners will be primarily conducted via phone and email

The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.