Scrum Master I

Overview

The Scrum Master I is a servant leader that supports the development team and product owner to increase business agility and maximize value delivered. As a trusted advisor, this role applies an in-depth knowledge of GM Financial organizational structure, inter-departmental relationships and agile principles to help teams and organizations align strategic objectives to accelerate value delivery.

Responsibilities

JOB DUTIES

• Guiding and coaching the Scrum Teams on how to apply agile values and principles, and use the Scrum Framework to delight customers
• Protect the development team from outside influences and remove impediments
• Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem solving
• Facilitating getting the work done without coercion, assigning, or dictating the work
• Assisting with internal and external communication, improving transparency, and radiating information
• Supporting and educating the Product Owner, especially with respect to refining and ordering the product backlog
• Working closely with the Product Owner to ensure product backlog is visible and prioritized towards business value
• Facilitating various Scrum events such as: Daily Scrum, Sprint Planning, Sprint Reviews, and Sprint Retrospectives
• Empowering the team to be self-organized
• Perform other duties as assigned
• Conform with all company policies and procedures

Qualifications

Knowledge

• Must exhibit strong knowledge of agile frameworks including Scrum
• Demonstrated evidence of a servant leadership mindset
• Proficient in the use of Agile delivery tools such as TFS, Jira, or Azure DevOps
• Demonstrated evidence of continuous learning mindset

Skills

• Ability to teach and train on Agile, Scrum, Kanban at a level accessible to beginners and a drive to learn and share her or his knowledge and craft
• A change agent; progressively challenging the team to continuously improve
• Good understanding of product and sprint backlog tracking, burn down metrics, and velocity
• Good negotiation, leadership, and written and verbal communication skills
• Good knowledge, skills, and ability working in a collaborative team environment
• Excellent people skills, with an ability to understand and diverse viewpoints
• High Emotional Intelligence (self-awareness, self-regulation, motivation, empathy, and social skills)
• Ability to understand GM Financials business; apply knowledge and critical thinking skills in day-to-day problems and solutions
• Ability to facilitate, coach and guide through influence, inspiration, collaboration and teamwork
• Ability to listen and communicate effectively with others both verbally and in writing

Education

• High School Diploma or equivalent required
• Bachelor’s Degree or additional equivalent work or military experience preferred

Experience

• 2-4 years working as a project manager or in a similar role leading through influence required

Licenses

• Scrum Master Certification CSM, or PSM I, or PMI-ACP required

Working Conditions

• Subject to stressful situations
• Limited travel may be required to support business needs
• Flexible schedule with possibility of working long hours

#LI-Hybrid