What are the responsibilities and job description for the Inside Sales position at GMS?
Commonwealth Building Materials has six conveniently located yards across Virginia in Charlottesville, Harrisonburg, Lynchburg, Norfolk, Richmond, and Roanoke. Teaming up with the top brands in the industry, we live by one simple pledge: getting the right products into our customers' hands as quickly and safely as possible. And our network of yards ensures that you are never too far from our shipping footprint.
Most of our employees have worked at Commonwealth Building Materials for over 10 years. We have a number of employees who started their careers in delivery and warehouse positions and later advanced into management. This is a testament to the great culture and work environment that Commonwealth Building Materials provides. We really define our employees as "family" and truly care about the health and welfare of everyone who works for us. Commonwealth Building Materials is a part of the GMS family. GMS is the leading North American distributor of gypsum wallboard, acoustical ceiling products and other specialty building materials. Founded in 1971, GMS now operates a network of more than 200 distribution centers nationwide. For more information about GMS, visit www.gms.com or any one of our subsidiary company websites.
Summary of Position:
The primary function of the Commonwealth Building Materials, Inc. Inside Sales associate is to provide product knowledge on building materials including drywall, insulation, metal studs for drywall, ceiling systems, stucco, construction tools, construction safety items, drywall compound, and accessories for the drywall industry. Ability to speak Spanish is preferred. This position is based out of the Richmond, VA yard.
Duties & Responsibilities:
- Taking orders at the sales counter and over the phone
- Building relationships with customers
- Ability to use company computer system to enter orders
- Complete sales orders and tender cash sales
- Develop product knowledge to assist customers with purchases
- Collaborate with Outside Sales Reps and Sales Managers to determine necessary strategic sales approaches
- Overcome objections of prospective customers
- Emphasize product/service features and benefits, quote prices, discuss credit terms, and prepare sales order forms and/or reports
Other Competencies:
- Ability to self-manage, show initiative and be proactive
- Communicate professionally, both verbally and in writing to coworkers and customers
Basic Qualifications:
- High school diploma or GED required, 4 year degree preferred
- Ability to self-manage, show initiative and be comfortable meeting the public
- Must be a team player, demonstrate attention to detail and have good organizational skills
Physical Demands:
- Must be able to remain in stationary position 50%
- Frequently, will move about inside the office to access files, office machinery, etc.
- Must be able to operate basic office machinery
- Must be able to communicate with team and management and be able to exchange accurate information in these situations.
- Constantly working in office environment
Mental Demands:
- Must be able to problem solve and prioritize tasks
- Must be able to manage stress depending on situations
- Must be able to multitask
- Must be able to receive and analyze information
- Must be able to quickly communicate solutions if problems occur
- Must be able to demonstrate a high degree of sound judgement
Company Benefits:
- Medical, Dental, Vision, Disability & Life Insurance
- 401k
- Paid holidays & vacation days
This is subject to change at any time.
Launch your career with a national building materials distributor and discover opportunities for growth and advancement. Our people have the independence and authority to make a difference. We invest in relationships, and every person is important. Our highest priority is serving others. We passionately pursue a safe work environment along with a relentless focus on operational excellence. We believe you can never go wrong doing the right thing.
EQUAL OPPORTUNITY EMPLOYER