Store Manager in Training

POSITION SUMMARY:

Responsible for learning the overall operations of a retail store under the direction of a Store Manager/Head Coach or District Manager. Gains knowledge and competency in financial processes required to manage a retail store.

Under guidance from supervisors has gained full proficiency in managerial responsibilities within 90-day timeframe. Available and willing to take SM responsibilities within local market (30 miles/30 minutes) if/when offered.

JOB RESPONSIBILITIES:

· Facilitates an exceptional customer service experience through all channels of interaction by following GNC’s prescribed selling methods; meets or exceeds all corporate set goals, expectation, and key performance indicators

· Drives GNC’s loyalty programs and incentives for successful engagement of customers

· Monitors best sellers, identifies product demand, and updates SM regarding trends

· Facilitates community engagement and client loyalty through innovative and creative outreach

· Reads all merchandising bulletins to understand product assortment and answer product questions based on Company approved information

· Supervises and leads store team under SM guidance; communicates sales targets and drives team performance; provides feedback and supports succession planning of high performers by communicating team performance to SM

· Reviews all training resources and complete assigned modules to understand product assortment and answer product questions based on Company approved information

· Ensures company assets are protected and not exposed to risks and conflicts of interest

· Partners with SM to handle escalated customer service issues; supports SM in monitoring store’s Loss Prevention activities and escalates concern

· Keeps store clean and uncluttered

· Perform all register operations. Complete all daily register and store open/close functions and bank deposits according to GNC policies and procedures

Learns to independently:

· Lead staffing and training initiatives

· Manage work schedules within established budgets for optimal store coverage

· Hire, train, and discipline employees

· Implement planograms and the Visual Playbook in an accurate and timely manner, ensuring GNC's standard of store presentation

· Manage store inventory within GNC guidelines: receive, check, and shelve all merchandise orders in support of the customer experience in store, as well as for omni-channel customers being serviced through Buy Online Pickup in Store or Ship from Store

· Adhere to GNC's quality control program for stock rotation, infestation control, outside inspections and all maintenance problems; including but not limited to regularly performing Product Cleaning and Rotation, for reviewing and addressing expiration dates, and adjusting on-hands

· Ensure total compliance for all store operations policies; ensuring execution of omni-channel initiatives including product subscriptions (Routines), Ship from Store and Buy Online Pickup in Store.

· Independently performs complex duties, including but not limited to people management, store operations, inventory management, merchandising, loss prevention, selling and leading others in selling skills development

· Additional duties as assigned

SUPERVISORY RESPONSIBILITIES:

· Responsible for supervising a team of employees.

PHYSICAL ASPECTS/WORK ENVIRONMENT: (For all JDs; Adjust as needed based on job requirements)

· Regularly required to stand; walk; sit; use hands or fingers to handle or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear.

· Regularly/Occasionally lift and/or move up to 50 pounds.

· Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

· The noise level in the work environment is usually low/moderate.

* Reasonable accommodations may be made to enable individuals to perform the essential functions.

QUALIFICATIONS:

· Minimum high school diploma required or associate degree in business or related field; or an equivalent combination of education and experience sufficient to successfully perform the key accountabilities of the job required.

· 2 years of retail sales experience and prior management/supervisory experience preferred

· High degree of proficiency MS Office Suite, Outlook & Internet applications

· Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills

· Strong verbal and written communication skills (including analysis, interpretation, & reasoning)

· Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as internal and external clients

· Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.

· Ability to work with and influence subordinates, peers, and senior management

· Self-motivated with critical attention to detail, deadlines, high sense of urgency and reporting

· Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

· Ability to read, write, and comprehend simple instructions, short correspondence, and memos

· Ability to work overtime as necessary

· Must be available to work evenings, weekends, and holidays

· Must have current driver’s license.

GNC Holdings, LLC is an Equal Opportunity Employer

Job Types: Full-time, Part-time

Pay: $12.00 - $14.00 per hour

Expected hours: No more than 40 per week

Benefits:

• Employee discount
• Flexible schedule

Experience level:

• 1 year
• 2 years
• 3 years

Shift:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Friday

Work Location: In person

Salary : $12 - $14