What are the responsibilities and job description for the Receptionist/Scheduling Coordinator position at Goldfinch Brothers, Inc.?
About the Company:
Goldfinch Brothers has a long history in the glass and glazing industry. The company was founded in 1892 in Everett. The 5th and 6th generation are currently active in the operation of the business. The business services the commercial and residential markets. The company is defined by our culture and vision, placing strong value on our employees and customers. Remaining relevant and current with our markets has been our guide to becoming a leader in the region.
About the Position:
The Receptionist/Scheduling Coordinator will be the main point of contact for customers and vendors, both in-person and on the phone, greeting and routing them to the correct department, all while maintaining a positive attitude so that our customers always have great experience.
Position Requirements:
- Management of the main phone line and voicemail box (high volume)
- Welcoming and directing guests as they arrive in the office
- Schedule appointments for Estimators and facilitate follow up communication
- Handle incoming/outgoing mail, including packages
- File Work Orders weekly and other misc. filing
- Process deposits and data entry
- Review and distribute online inquiries
- Assist Residential Sales Manager and Sales team as necessary
Preferred Experience/Skills:
- Three years managing a multi-phone line system
- Proficient in Microsoft Office Suite
- Preferred Salesforce software experience
- Highly organized with close attention to detail
- Team Player while maintaining professionalism
Benefits:
- Medical, Dental, Vision and Life
- Flexible Spending Account
- 401 (k)
- 401 (k) Employer Match
- Paid Time Off
- Paid Holidays
Goldfinch Brothers, Inc. is a member of the Washington Construction Industry Substance Abuse Program
Goldfinch Brothers, Inc. is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Job Type: Full-time
Pay: $22.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Experience:
- Customer service: 3 years (Required)
- Computer skills: 3 years (Required)
- Multi-line phone systems: 3 years (Required)
- Appointment scheduling: 1 year (Required)
Ability to Commute:
- Everett, WA 98204 (Required)
Work Location: In person
Salary : $22 - $25
