What are the responsibilities and job description for the Reconnect Lead Tech position at Goodwill Brand?
Use your skills to transform your local community. Goodwill Industries of Northwest North Carolina offers numerous career opportunities with competitive pay, excellent benefits, and the reward of knowing your hard work is helping others.
WHY WORK FOR GOODWILL?
Goodwill Industries of Northwest North Carolina, Inc. (Goodwill) is a 501(c)(3) nonprofit organization headquartered in Winston-Salem, NC. We employ more than 1,100 team members who are dedicated to our mission of providing employment and training services that help people find jobs and reach financial stability. With 51 retail stores, 20 career centers, and dozens of attended donation centers across a 31-county territory, Goodwill is a complex enterprise offering a wide range of career opportunities.
At Goodwill, the work we do makes a difference in the lives of the individuals we serve and, in turn, in the community in which we live. Our business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources. Our employees enjoy excellent benefits and a unique work environment that is professional, fast paced, and fulfilling.
Our organization’s values shape our culture and guide our interactions with program participants, customers, and each other. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Improvement; Taking Responsibility for Actions and Behaviors; and Respecting and Appreciating Others is what makes us successful and inspires all that we do.
Want to learn more about Goodwill? Click on the links at the top of this page or go to: www.goodwillnwnc.org.
JOB DESCRIPTION:
Our Lead Computer Technicians supports the department by building, debugging, repairing, grading and recycling computers/ computer accessories, ensuring that salvaged items are rapidly processed for maximum re-sale. We seek team players who are committed to demonstrating excellence in their work and in their attendance and attitude.
Lead Computer Technicians will be responsible for the following duties:
Leading the repairing/ building computers for resale.
Diagnosing and resolving technical hardware and software issues before items are sold.
Monitoring LAN/WAN system performance and providing troubleshooting and maintenance as needed.
Assisting with training users on use of technology and supporting processes
Removing hardware drives from CPU’s.
EDUCATION: High School Diploma or equivalent preferred.
EXPERIENCE: Experience with computer hardware/ software/ peripherals required.
PAY: 16.25
Eoe m/f/vets/disability