What are the responsibilities and job description for the Assistant Manager - Ensley position at Goodwill Gulf Coast?
Company Description
Goodwill Gulf Coast is a non-profit, United Way partner agency serving 10 counties in the Alabama-Florida Gulf Coast area. The agency provides programs and services to help individuals and families overcome challenges due to disabilities or other barriers that impact economic well-being, self sufficiency and quality of life.
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to, race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated on the basis of disability.
Job Description
Application must be completed and submitted online at www.goodwillgulfcoast. Click on JOB OPPORTUNITIES tab to be considered for the position.
Mission Contribution:
To ensure the efficient and cost effective operation and stewardship of the Goodwill retail store to maximize profitability and increase employment and/or training opportunities.
Function:
Under the team leadership of the Director of Store Development or the Store Manager, the Assistant Manager is responsible for all aspects of operating a donated goods retail store.
Essential Functions:
- Ensures World Class donor and customer service.
- Trains, develops, supervises and evaluates team members within the framework of Goodwill policies and procedures and job descriptions.
- Must be able to conduct hands-on training and be proficient and meet the physical requirements in the performance of every store job. Must be a hands-on leader, personally involved in every area of the operation of the store.
- Operates the retail store within budgeted expense to revenue ratios and donor value. Meets daily sales and processing goals.
- Responsible for good stewardship of all donations, through proper handling and processing of incoming donation flow in and out of the retail store in accordance with Agency policies and procedures.
- Personally checks the WESA reports, and register journals. Routinely audits register tills during business hours. Ensures there are individual cash drawers for all cashiers and that cash is counted before a cashier’s shift begins and after the shift ends.
- Manages payroll to meet sales and profit goals. Responsible for the review, audit and approval of time sheets.
- Responsible for securing assistance and/or manpower to meet the maintenance needs of the store.
- Responsible for the security and safety of the store. Reports all accidents and injuries of team members, trainees, and customers and reports any safety, security, unusual incidents or loss prevention issues to the Risk Management Department immediately.
- Responsible for ordering and maintaining supplies and all other agency property in a secured manner in accordance with established budget and Agency practices.
- Ensure the following statistical counts are completed in an accurate and timely manner:
- Donor counts n Bank deposits
- Cash counts n Apparel hang counts
- Rotation counts
- Salvage
- Works with the Director of Risk Management to maintain compliance with Commission on Accreditation of Rehabilitation Facility standards.
- Keeps abreast of product knowledge, industry trends, and competitive pricing through comparative shopping of competitors (e.g. full or discount retail, consignment, and second-hand thrift.
- Ensures the goods are sized, colorized, barbed, tagged, and on the proper color/date rotation at all times. Ensures rotation and markdowns are taken according to guiding principles.
- Performs assigned duties and management responsibilities within the framework of our Mission, Vision, Core Values and Guiding Principles.
- Attends in-service and related training as assigned by Store Manager, Director or VP.
- May be asked to participate in activities and events that promote and/or generate revenue for the agency.
- Performs other duties as assigned by Store Manager.
Skills, knowledge and abilities: (these are required to enable job holder to perform the essential functions of the job).
- Must be able to interact cordially and productively with a variety of people.
- Must be able to market Goodwill and explain the mission to the general public.
- Ability to use Word, Excel and Outlook required as well as ability to use other office equipment.
- Must be able to take initiative and work well with little supervision.
- Must possess excellent organizational and communication skills.
- Must be able to keep information confidential.
- Must be able to read, write and communicate clearly in English.
- Must be able to maintain an effective working relationship with, and among employees while motivating them to their best performance.
- Must be able to work a flexible schedule, on short notice, including nights and weekends, and regularly in excess of 40 hours per week.
- Ability to function in a hectic work environment with occasional periods of high stress.
Qualifications
- Experience in business (retail) setting.
- High School Diploma or GED required. Associate’s Degree in business or related field or a Bachelor’s degree preferred.
- Basic computer skills.
- Minimum of two years of management/supervisory experience preferred.
- Strong leadership, interpersonal and communication skills.
- Experience training individuals with disabilities and low socio-economic team members.
- Strong problem-solver and decision-maker.
Additional Information
Full-Time position - 40hrs per week. $16.75/hour
To apply for this position, you must have a Goodwill Gulf Coast application account with us and complete our online application at https://www.goodwillgulfcoast.org/employment/ Click the JOB OPPORTUNITIES to begin exploring career opportunities with us!
If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Human Resources at 251-471-1581.
Equal Opportunity Employer/Veterans/Disabled
