E-Commerce Shipper (Full Time)

Goodwill Industries Of Northeast Indiana Inc
Fort Wayne, IN Full Time
POSTED ON 3/14/2024 CLOSED ON 5/8/2024

What are the responsibilities and job description for the E-Commerce Shipper (Full Time) position at Goodwill Industries Of Northeast Indiana Inc?

Be part of something good. Work for Goodwill!


Goodwill Industries of Northeast Indiana, Inc. is looking for a Shipper for our E-Commerce Department in Fort Wayne, IN.!

If you’re looking for the run of the mill shipping, this isn’t it. If you want to serve your community while building your career with an eco-friendly organization, then this might be the opportunity for you!

Goodwill’s mission is to Empower and prepare people for independence through training, personal growth and work. Goodwill stores support this mission by collecting and selling goods donated by the community.

As a Shipper, your job is very important to the success of our organization! In Today’s environment many people shop from home and look forward to their purchases being delivered. You get to ensure that the customer is receiving what they purchase and it arrives in the condition that they expect.

This position requires attention to detail, and the ability to properly package items using the appropriate materials and techniques. This person also needs to be able to weigh, measure and complete paperwork along with using computerized shipping software. The ability to lift, push and pull heavy objects is also required.

Goodwill offers competitive wages and we pay bi-weekly. We offer great full-time benefits including medical, dental and vision; a 401K plan; life insurance and Employee Assistance Program (EAP); holiday pay; paid time off (PTO), and in store discounts. We also offer set rotating schedules, and we close at 6PM, so there is no working the “late shift”!

If this sounds like the opportunity for you, apply today! You may apply online or in person at the store!


Goodwill Industries of Northeast Indiana is an equal opportunity employer.

GOODWILL INDUSTRIES OF NORTHEAST INDIANA, INC.


JOB DESCRIPTION


Established: 6/15

Reviewed: 7/16,7/17,7/18,6/19,8/20

Revision: 6/15,7/17


POSITION TITLE:
Shipper


LOCATION:
State St.


DEPARTMENT:
Retail


IMMEDIATE SUPERVISOR:
E-Commerce Manager


FLSA STATUS: Nonexempt


JOB STATUS: Hourly Support


ESSENTIAL FUNCTIONS


  • Run daily To Be Shipped Report

  • Confirm items to be shipped match the shipping report descriptions and item number.

  • Identify shipping carrier chosen and select appropriate size box, to ensure a safe delivery.

  • Pack items using proper packing techniques and using appropriate bubble wrap / packing peanuts.

  • Weigh completed package and note any discrepancies from weight shown on the To Be Shipped Report. Provide this information to E-commerce Manager weekly.

  • Run shipping labels using appropriate carrier software and attach labels to packages

  • Complete end of the day shipping report.

  • Follows all safety rules and practices.

  • Performs all other duties as may be assigned by the E-Commerce Specialist in the process of carrying out the mission of Goodwill Industries.

  • In order to promote customer and donor satisfaction it is mandatory for employees who come in contact with the public to maintain a positive work outlook and to project a pleasant, courteous, and helpful demeanor at all times when dealing with customers, donors, coworkers, and clients.


NON-ESSENTIAL FUNCTIONS:


  • Maintain adequate shipping supplies.

  • Maintain clean and organized shipping area.

  • Promote a team environment by helping when and where needed, during any down time.

  • Attends Department meetings.


ATTENDANCE


Goodwill, your co-workers, and our customers depend on you to be at work as scheduled.

An assigned rotation allows you to plan around your work schedule.


JOB PERFORMANCE


Reviewed upon initial hire at 30, 60 and 90 days, and annually thereafter by the E-Commerce Specialist.


SUPERVISORY RESPONSIBILITIES


None


EDUCATION


Computer proficiency.


EXPERIENCE


Previous computer experience required.


KNOWLEDGE/SKILLS/COMPETENCIES


  • Ability to demonstrate good judgment.

  • Must have strong oral and written communication skills.

  • Ability to complete necessary paperwork.


CREDENTIALS/LICENSES/SCREENING REQUIREMENTS


  • Subject to background check

  • Ability to work within the team concept.

  • Subject to random alcohol and drug testing as specified in the DrugFree Workplace Program.

  • Must be well-groomed and personable.

  • Must be bondable.

  • Must have dependable transportation.

  • Fully comply with Goodwill policy regarding values and ethical behavior with special emphasis on the Code of Ethics.


COMMUNITY INTERACTION


Contact with customers, donors, and co-workers.


EQUIPMENT


  • Computer, printer, scale

  • Carts, gaylord boxes.

  • Gloves for sorting donations.


COMPLEXITY


Work that requires judgment, listening skills and ability to problem solve. Employee will make decisions that could affect the efficiency, accuracy, or correctness of work.


CONFIDENTIALITY


Confidential information involved.


WORKING CONDITIONS


Physical Activities
:


1. Substantial: vision, grasping, lifting, pulling, pushing, reaching, standing, and walking.

2. Considerable: repetitive motions.

3. Moderate: crouching, hearing, and stooping.

4. Occasional: talking.

5. Nominal: crawling, kneeling and climbing


Other Activities
:


Time spent traveling on agency business is nominal.


Physical Requirements
:


Heavy work: Pushing and pulling up to 100 pounds occasionally, and/or up to 50 pounds occasionally, and/or up to 20 pounds frequently to move objects.


The ability to fully perform lifting and moving duties is mandatory.


Environmental Conditions
:


The worker is subject to indoor environmental conditions.


CODE OF ETHICS


All employees are responsible for being knowledgeable about Goodwills code of ethics and respective policies and procedures, and for conducting themselves accordingly. Ethical conduct is expected at all times in all matters, whether or not a particular issue is specifically addressed in agency policies or procedures. Employees are expected to bring any questions about whether or not a specific situation presents a potential conflict with this policy to the attention of their manager.


EEO CLAUSE


It is the Agency's policy to afford equal opportunity to all regardless of disability, race, color, creed, religion, national origin, sex, age, veteran status, or any other class protected by law, and to provide a work environment free of bias based on such categories. Any and all employment decisions will be administered in a non-discriminatory manner.


SAFETY STANDARDS


All employees are responsible for adhering to all published safety policies as well as the implementation of specific standards that may be assigned. Employees are expected to report unsafe conditions and unsafe acts. Supervisors are responsible for safety issues in assigned areas ensure that all employees are informed and adhere to all safety policies/issues, use proper reporting mechanisms for dealing with safety hazards or incidents, and personally adhere to safety rules.

HARASSMENT


All employees are responsible for avoiding offensive or inappropriate behavior at work and are responsible for assuring the workplace is free from any type of harassment at all times. Employees are expected to be familiar with and follow all published procedures, including reporting incidences and cooperating with investigations.

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