Data Clerk (LEAP)

Position Description

Remote work opportunity upon completion of training!

Pay: $14 per hour

Work Schedule: Monday - Friday, some weekends

Remote Opportunity: Upon completion of training and Supervisor approval, remote work option may be available

Temporary position anticipated through April 30, 2023 with potential to go longer

This temporary job is eligible for Paid Sick and Safe Time (PSST) under the Healthy Families and Workplaces Act.

OBJECTIVE:

This is a temporary position working within the LEAP program to perform the Data requirements for program operations for all applications received via the following: digital and PEAK applications.

KEY RESPONSIBILITY AREAS:

LEAP Program Support

The Data Clerk will attend all required training and continue to develop a thorough working knowledge of LEAP in order to support the program and other LEAP staff. The Data Clerk will obtain knowledge to assist in the processing of applications and explain eligibility criteria to applicants and agencies if necessary. The Data Clerk will also assist in contacting vendors to determine and verify emergency status of all incoming applications identifying an emergency.

LEAP Data Clerk, Tracking and Reporting

The Data (Entry) Clerk will complete data entry for all incoming applications into the LEAP master file on the state computer system daily and within the time frame allotted per LEAP Rule, two (2) days for potential emergency applications and ten (10) business days from the date of the application being received at the LEAP office so Eligibility Specialists can determine eligibility of applications, determine approval or denial of applications for LEAP benefits. Incumbent must always maintain applicant confidentiality. The Data (Verification) Clerk will enter and extract data from files and the computer system as required. In addition, the Data Clerk will extract verification of data from the following data bases; Colorado Benefits Management System (CBMS), Family Support Registry (FSR), Colorado Department of Labor & Employment (CUBS), Colorado Department of Motor Vehicles (DMV), Systematic Alien Verification for Entitlements (SAVE), State of Colorado OIT Mainframe State Verification & Exchange System (SVES), Colorado Department of Human Services (CDHS), and automated utility portals as a preliminary step for the Eligibility Specialist. The Data Clerk is responsible for aiding the Data Entry Lead, PEAK Lead, and/or Operations SUP II in tracking statistical information and with file records as needed. In addition, the Data Clerk will maintain the caseload characteristics database and assist with the maintenance of trend analysis statistics.

Relationship Management

The Data Clerk is responsible for establishing and maintaining a positive and professional relationship with all customers, vendors, clients, other LEAP staff and human services agencies and other stakeholders presenting a positive image of the company. The Data Clerk will attend meetings with Goodwill of Colorado and the Colorado Department of Human Services that are deemed necessary by the the Data Entry Lead, PEAK Lead, LEAP Managers and/or Supervisors. The Data Clerk will also perform other duties as requested by the Data Entry Lead, PEAK Lead, LEAP Managers and/or Supervisors.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education: High school diploma or equivalent.

Experience: Minimum of two years of clerical and administrative experience in an office environment.

Other: Demonstrate proficiency in grammar, math skills, substantial computer use and ability to accurately type 30 words per minute. The incumbent must also conduct oneself in a professional manner and maintain a professional appearance that enhances the firm’s reputation. The incumbent must provide excellent customer service to applicants, vendors and agencies and all other stakeholders. The incumbent must be able to maintain accurate records and be detailed oriented. It is preferred that the incumbent have excellent written and verbal communication skills and demonstrate the ability to interact with various types of internal and external applicants and agencies in a high stress environment. Overtime and weekend hours will be required.

Per contract requirements with vehicle insurance provider: Qualified candidates must be 21 years of age and have no major traffic violations for previous 3 years (for driving/insurance purposes).

Incumbent will be required to comprehend and have a working knowledge of applications received via the following: Leap application form, digital, PEAK, and telephonic applications. LEAP program experience is preferred, but not required.

Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses.

Goodwill participates in E-Verify. For more information on E-Verify, please contact DHS: 888-897-7781 or www.dhs.gov/E-Verify

We promote a Safe & Drug-free Workplace.

Physical Requirements

Attachment to Job Description

Jot Code & Title: 179 - Data Clerk, LEAP Dept Number: 5375

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Guide to Physical Requirements:

• Continuously (5-8 hours)
• Frequently (3-4 hours)
• Occasionally (1-2 hours)
• Never

LIFTING: (as defined by ADA)

Heavy: 45 lbs & over - OCCASIONALLY

Moderate: 15-44 lbs - OCCASIONALLY

Light: 14 lbs & under - OCCASIONALLY

CARRYING:

Heavy: 45 lbs & over - OCCASIONALLY

Moderate: 15-44 lbs - OCCASIONALLY

Light: 14 lbs & under - OCCASIONALLY

PUSHING/PULLING - OCCASIONALLY

REACHING:

Above Shoulder - OCCASIONALLY

At Shoulder - CONTINUOUSLY

Below Shoulder - FREQUENTLY

TWISTING - CONTINUOUSLY

BENDING - FREQUENTLY

KNEELING/CRAWLING - OCCASIONALLY

SQUAT - OCCASIONALLY

CLIMBING:

Use of legs only (stairs) - OCCASIONALLY

Use of arms & legs (ladders) - NEVER

HEARING - CONTINUOUSLY

VISION:

Visual, close - CONTINUOUSLY

Visual, distant - CONTINUOUSLY

Visual, depth perception - CONTINUOUSLY

HANDS/FINGERS:

Simple grasping - CONTINUOUSLY

Fine Manipulation - CONTINUOUSLY

Repetitive Movements - CONTINUOUSLY

WALKING - CONTINUOUSLY

STANDING - CONTINUOUSLY

SITTING - CONTINUOUSLY

SPEAKING - CONTINUOUSLY

OTHER, please describe -

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)