Retail Sales Floor Team Member

TITLE: Sales Floor Team Member

PAY: $16.00/hour

SUMMARY:

The Sales Floor Team Member is responsible for continuous quality checks on sales floor products. This individual will be responsible for merchandising hard and soft line products according to standard operating procedures. They will also provide excellent customer service and maintain a clean, neat and safe work environment. This position may also be cross-trained and responsible for duties outside of merchandising including but not limited to cash register responsibilities.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Continuously put forth effort in increasing efficiency in adding and displaying merchandise on the sales floor.
• Check for quality and report to management.
• Pull inventory off the floor for quality and rotation.
• Greet customers in a friendly and enthusiastic manner.
• Maintain a friendly, helpful attitude toward customers at all times.
• Address customer concerns in a courteous and respectful manner, while following retail policies. Seek assistance of supervisor, when necessary, to resolve concerns.
• Maintains interior and exterior, merchandise displays, and other inventory in a neat, clean, organized manner (including but not limited to vacuuming, dusting, cleaning bathrooms, mopping floor).
• Stocks the sales floor with newly processed merchandise, fitting room go-backs, and New Good items as directed.
• Continuously put forth effort in increasing efficiency in adding and displaying merchandise on the sales floor.
• Act as a positive member of the team at the store by receiving and providing ideas or concerns to coworkers and management in a timely and supportive fashion.
• Perform other duties as assigned by supervisor.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. This position is required to work nights, weekends and holidays.

EDUCATION AND/OR EXPERIENCE:

• High school diploma or GED preferred
• Previous retail experience preferred

WORK ENVIRONMENT:

• While performing the duties of this job the employee is usually working in a comfortable and store environment.
• At times this employee may be exposed to the outside environment when receiving donations.
• The employee will also be exposed to the donation processing area which is a factory-like environment.

Goodwill of the Finger Lakes and its subsidiaries encourage diversity in the workplace; we are an Equal Opportunity Employer.

Minority/Female/Sexual Orientation/Gender Identity or Expression/Veteran/Disability