What are the responsibilities and job description for the Junior IT Coordinator position at goop?
Job Details
Job Description
About The Company
Gwyneth Paltrow launched goop from her kitchen as a homespun weekly newsletter. It's grown a lot since then; goop is a lifestyle platform encompassing curated products and content about beauty, wellness, fashion, food, and home. Pioneering the contextual commerce platform, goop allows readers to shop with meaning. goop is one of the rare places on the web where food, shopping, and mindfulness collide where the ever-evolving intent is to make every choice count. We're all resource-strapped, so goop hopes to surface the very best experiences, recipes, products, and advice.
About You
You're a tech enthusiast with a passion for problem-solving and streamlining processes. You enjoy working in a fast-paced environment where you can support and empower your colleagues through technology. You're naturally detail-oriented and adaptable, able to juggle multiple tasks without losing focus. Your proactive and collaborative work style makes you a perfect fit for a dynamic, evolving company like Goop, where innovation and teamwork are at the forefront.
About The Role
As the Junior IT Coordinator at goop, you will play a crucial role in supporting the company's IT operations. Reporting to the Director, IT Services & Operations, you'll work closely to ensure smooth technical operations across all departments. This role is essential to ensuring the team's day-to-day work is fully supported by the necessary technology and infrastructure. While this is a part-time position, your contributions will help keep goop's workflows running efficiently, ultimately supporting the company's overall goals.
Responsibilities include:
- Provide hands-on technical support for software and hardware issues within the team.
- Troubleshoot and resolve network, connectivity, and security issues promptly.
- Assist with onboarding and offboarding employees, ensuring proper setup of accounts and devices.
- Monitor IT systems for performance issues and address them proactively.
- Support larger IT projects, such as system upgrades and implementations, to improve company-wide efficiency.
Qualifications & Experience
- Basic knowledge of IT systems, networks, and software troubleshooting.
- Proficiency with Microsoft 365, Windows and macOS operating systems and common software applications.
- Ability to prioritize tasks effectively and work efficiently in a part-time capacity.
- Strong communication skills to assist team members with varying levels of technical understanding.
- Experience with IT ticketing systems is a plus but not required.
- Enthusiasm for learning new technologies and contributing to the growth of the company.
FAQ
- Compensation: $30-35/hour Equity. This is a part-time (20 hours/week), non-exempt role. Please note that this range represents the low and high end of the anticipated base salary range for the Los Angeles, CA based position. Goop, in good faith, reasonably expects to pay the position within this salary range. Goop provides the salary range in compliance with all applicable federal, state and local laws. The actual base salary will depend on numerous factors such as: experience, training, knowledge and skills, and if the location of the job changes.
- Benefits: Generous health benefits package, fertility benefits and paid parental leave.
- Perks: "goopcation" paid company summer break, generous goop discounts, special offers with brand partners, access to custom lifestyle resources and events, and a beautiful workspace in Santa Monica
- Work Philosophy: At goop we believe that creativity, innovation and camaraderie are essential to our business, our culture and our employee's growth and development. With our Hybrid Work Policy, we are committed to promoting collaboration, productivity and employee well-being by maximizing the benefits of both in-person and remote work. We are in office Tuesdays and Thursdays, as well as Mondays for those within a 15-mile radius of our Santa Monica office.
goop is an Equal Opportunity Employer. goop does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. All information provided by the applicant is collected, stored and processed in accordance with the terms of our CCPA Notice for Job Candidates. Job Disclosures: No applicant disclosures related to physical requirements or ADA-related considerations are relevant for this role
Salary : $30 - $35
