Assistant Store Manager

About This Role:

Our Assistant Store Manager helps set the tone for the store and team, bringing our brand to life while creating a memorable and inspiring experience for our customers. This person will be instrumental at coaching and developing a high level of salesmanship and gorjana knowledge in each stylist. The ASM will be considered the manager on duty when the manager is out of the business and both will work as close partners. 

The ASM will help manage the day-to-day functions of a gorjana retail store alongside the Store Manager with the execution of all aspects including the achievement of sales, staff management, education and training, customer service, visual merchandising and overall brand standards execution. 

Your Day-to-Day May Include:

• Sales 
• Maintain strong presence on the floor and lead by example
• Partner with Store Manager to ensure KPI's are being focused on and results are driven
• Assist with on-going staff training, partner with SM to identify training opportunities
• Clientele, building relationships and drive brand awareness
• Drive and contribute to personal and overall company sales goals
• Serve as brand ambassador by wearing the product, providing company background and product knowledge
• Participate in leading monthly store and regional meetings
• Will provide further insight to SM for stylist performance to contribute to monthly check-in's
• Strong communication and routine meetings to allow for alignment of leadership within the store
• Perform Store Manager duties in the absence of one
• Helping at local stores when needed

• Operations
• Helping with onboarding and training new stylists
• Daily store operations, ensuring consistent execution and following company processes
• Partnering to create and manage store schedule with Store Manager
• Oversee opening/closing duties
• Maintain proper store environment, back of house and floor presentation and comply with company standards
• Partner with Retail Operations when needed

• Reporting/Inventory
  • Gain insight to sales analysis and review weekly reporting breakdown to understand business and where to focus effort on improvement needed
  • Assist with inventory control, product shipments and back stock levels
  • Oversee and execute daily and/or weekly stock counts
• Merchandising
  • Assist in display of merchandise/execute gorjana brand VM standards
    • ensure throughout day back-stocking is supported
  • Flag styles selling at a high rate to anticipate replenishment
• Recruiting
  • Assist Store Manager in the recruiting and hiring process for the store

You Could Be Great For This Role If:

• You pride yourself on providing top notch customer service and love interacting with people in a genuine and energetic manner
• You are motivated by hitting sales goals and targets
• You thrive in a fast paced environment and can manage multiple tasks
• You are a team player and always willing to assist your team in getting things done
• You are a self starter with a positive attitude
• You are flexible with availability to work evenings, weekends and holidays if needed

Ideally, We’re Looking For:

• A positive associate with previous retail, sales, or customer service experience 
• A confident and energetic individual who is enthusiastic about building brand loyalty 
• A dedicated salesperson who is passionate about gorjana jewelry and has an eye for style

Perks:

• Medical, Vision, Dental and Life Insurance Benefits available* (waiting period may apply)
• Generous employee discount and product perks program
• Opportunity to grow and develop in your retail career